Rosemary Ayala
Brownfield,TX
Overview
1
1
Language
9
9
years of professional experience
Work History
Monitor Technician
Apex Secure Care
Brownfield, Texas
08.2026 - Current
- Monitored residents throughout the day using visual and paper documentation, ensuring accurate tracking of resident status.
- Collaborated with nursing staff to streamline resident monitoring processes, enhancing overall care and communication.
- Conducted training sessions for new staff on operational procedures and protocols. on the monitoring system.
- Performed basic clerical duties such as filing, copying, and faxing documents related to resident care.
- Ensured that all necessary paperwork was completed accurately and in a timely manner.
- Managed incoming calls from outside facilities requesting information on residents' status.
- Answered phone calls from residents and family members regarding health-related issues.
- Communicated effectively with residents, families, and staff to deliver exceptional customer service and support resident well-being.
- Assisted in conflict resolution with the residents, ensuring a cohesive resident living environment.
Supervisor
Bealls
Brownfield, Texas
04.2026 - 08.2026
- Supervised daily operations of retail staff, ensuring optimal performance standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Addressed customer inquiries and resolved issues, improving overall service experience.
- Ensured team activities complied with company policies and procedures, fostering a culture of accountability.
- Collaborated with other departments to coordinate workflow processes between teams.
Chief Financial Officer
Ayala Elite Bricking
Brownfield, Texas
01.2018 - 01.2026
- Developed financial strategies driving organizational growth and ensuring sustainability.
- Oversaw financial reporting to ensure accuracy and compliance with regulations.
- Oversaw cash flow management, including accounts receivable and payable processing, payroll administration, and banking functions to maintain financial stability.
- Managed budgeting processes to align resources with company objectives.
- Reviewed contracts before execution to ensure financially sound decisions aligned with company objectives.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Maintained records of all incoming and outgoing invoices.
- Coordinated appointment schedules for employees to optimize workflow.
- Addressed customer inquiries with professionalism and effective communication.
Education
Some College (No Degree) - Education
South Plains College
Levelland, TX01-2009
High School Diploma -
Brownfield High School
Brownfield, TX05-1997
Skills
- Customer relationship management
- Workflow optimization
- Financial reporting
- Time management
- Accounting principles understanding
- Document management
- Record keeping
- Data entry
- Communication skills
- Microsoft Office
- Bilingual communication
Languages
Spanish
Professional
Timeline
Monitor Technician
Apex Secure Care
08.2026 - Current
Supervisor
Bealls
04.2026 - 08.2026
Chief Financial Officer
Ayala Elite Bricking
01.2018 - 01.2026
Some College (No Degree) - Education
South Plains College
High School Diploma -
Brownfield High School