ROSEMARY COLLINS
Conrad,IA
Summary
Detail oriented individual with hands on experience in Funeral Directing pursuing full-time role that presents interpersonal skills, effective time management, and problem solving skills. Successfully coordinated numerous memorial services with care and dignity, ensuring seamless operations.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Conrad Coffee Cup
Conrad, IA
10.2024 - Current
- Prepared high-quality beverages following standardized recipes and procedures.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Led shift meetings to communicate goals, reinforce standards, and motivate team performance.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Funeral Director
Arlington Mortuary
Riverside, CA
12.2022 - 05.2024
- Coordinated with families to plan personalized funerals, burial or cremation services.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Promoted funeral service merchandise such as caskets, urns, and flowers.
- Securing information to complete burial or cremation permits and filing death certificates for families.
- Transportation of remains between medical facilities, funeral home and burial locations.
- Communicated with insurance companies to secure death benefits for payment of services.
- Coordinating final arrangements with clergy, cemeteries or crematoriums
- Directing memorial services, viewings and assisted at graveside services to ensure everything ran smoothly and accordingly.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
Floral Designer
The Nature of Things
Riverside, CA
09.2019 - 04.2020
- Designed custom floral arrangements based on client specifications and preferences.
- Managed inventory of flowers and supplies to ensure availability for projects.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
Education
High School Charter Diploma Program - undefined
Educational Options Center
10.2017
Skills
- Organizational skills
- Fast Paced and thorough
- Very creative thinker
- Fast learner
- Adapts easily to new situations
Timeline
Assistant Manager
Conrad Coffee Cup
10.2024 - Current
Funeral Director
Arlington Mortuary
12.2022 - 05.2024
Floral Designer
The Nature of Things
09.2019 - 04.2020
High School Charter Diploma Program - undefined
Educational Options Center