Rosemary Gundelach
Fort Myers
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
5
5
years of professional experience
Work History
Office Assistant
Philadelphia Express Inc
Fort Myers
10.2023 - Current
- Retrieved data from various sources to address inquiries.
- Answered phone calls and directed them to appropriate personnel.
- Completed and mailed contracts, invoices or checks.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Typed, formatted and edited correspondence and other documents.
- Developed organizational filing systems for confidential customer records and reports.
- Maintained and updated filing, inventory and database systems, manually or using computer.
T-Shirt Printer
Buckingham Sisters Co
Fort Myers
05.2022 - Current
- Inspected and repaired printing and design equipment.
- Prepared screens for printing, ensuring proper alignment and tension.
- Processed several orders daily while managing production and shipment systems.
- Performed daily maintenance and cleaning of machines.
- Troubleshot equipment issues to maintain optimal performance levels.
- Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
- Tracked inventory of raw materials used in production process.
- Managed ink and supplies inventory, placing orders as needed.
- Worked with clients to design custom prints including images and color.
- Designed artwork for T-shirts using Adobe Photoshop.
- Developed customer relationships to ensure satisfaction with product.
Family Nanny
Self-employed
Fort Myers
08.2020 - 08.2024
- Created daily routines that included naps, meals and playtime.
- Planned recreational activities to enhance physical development and explore stimulating exercises.
- Assisted children with completing homework and special assignments to improve academic performance.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Administered first aid and medication as needed, ensuring child safety and well-being.
Education
Emergency Medical Technician
Braxton College
Fort Myers, FL12-2024
High School Diploma -
Liberty University
Lynchburg, VA07-2023
Skills
- Customer service
- Data entry
- Inventory management
- Effective communication
- Time management
Timeline
Office Assistant
Philadelphia Express Inc
10.2023 - Current
T-Shirt Printer
Buckingham Sisters Co
05.2022 - Current
Family Nanny
Self-employed
08.2020 - 08.2024
Emergency Medical Technician
Braxton College
High School Diploma -
Liberty University
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