Rosemary Hamann
Pasco
Summary
Hardworking professional with experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, and data entry.
Overview
29
29
years of professional experience
Work History
Legal Process Assistant
Benton County District Court
07.2000 - 12.2024
- Organized and maintained case files, both physical and digital.
- Assisted with the scheduling of hearings, trials, and meetings.
- Communicated with attorneys and other parties involved in cases.
- Answered phones, responded to emails, and ensured that all parties received necessary information.
- Filed legal documents, including submissions, motions, and other court papers.
- Maintained accurate and up-to-date records of all documents filed and any orders issued by the court.
- Managing court calendars and ensuring that all necessary parties are informed of upcoming court proceedings.
- Ensuring that sensitive information is kept confidential and complies with ethical and legal standards.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
Teller/Consumer Loan Officer
Tri-City Federal Credit Union
03.1996 - 09.1998
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Maintained friendly and professional customer interactions.
- Assisted customers in selecting appropriate loan products based on their financial needs and goals.
- Reviewed credit reports thoroughly before making lending decisions, ensuring that all relevant information was considered when assessing risk levels associated with a specific borrower profile.
Education
Associate of Applied Science - Paralegal Studies
Columbia Basin College
Pasco, Washington06-1991
Skills
- Exceptional written and verbal communication skills
- Excellent public relations
- Critical thinking
- Word processing
- Confidentiality and data protection
Timeline
Legal Process Assistant
Benton County District Court
07.2000 - 12.2024
Teller/Consumer Loan Officer
Tri-City Federal Credit Union
03.1996 - 09.1998
Associate of Applied Science - Paralegal Studies
Columbia Basin College
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