Rosemary Hernandez Pop
United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Shafa Medical Clinic
08.2022 - 10.2022
- Obtained client's medical history, medication information, symptoms and allergies.
- Answering numerous phonecalls a day.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures and care plan instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Sales Associate
Victoria's Secret & PINK
10.2020 - 02.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Cashier handling large bills
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Educated associates on market trends and stayed up-to-date on forecasts.
Sales Associate
Armani Exchange
11.2019 - 01.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
Education
Medical Assistant Certificate - Medical Assisting
UEI College - Gardena
Gardena, CA04.2022
High School Diploma -
North High School
Phoenix, AZ05.2020
Skills
- Quality Patient Care
- Customer Service
- Problem Solving
- Bilingual
- Multi-tasker
- Detail-oriented
Timeline
Medical Assistant
Shafa Medical Clinic
08.2022 - 10.2022
Sales Associate
Victoria's Secret & PINK
10.2020 - 02.2021
Sales Associate
Armani Exchange
11.2019 - 01.2020
Medical Assistant Certificate - Medical Assisting
UEI College - Gardena
High School Diploma -
North High School
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