ROSEMARY JAMES
T.J. MAXX
Greenville,NC
1
Certification
5
years of professional experience
Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options.
Work History
Merchandise Associate
8 Months- Inspected merchandise for quality and arranged proper display location on floor.
- Arranged consistent shelves, bins and racks by following established planograms.
- Assembled quarter and full-size point of purchase promotional displays.
- Used pallet jacks to move and position merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Help customers locate merchandise.
- Unload merchandise from truck , sort them out and arrange them accordingly before putting them out for display.
Office Assistant
4 Years 4 Months- Interacted with customers by phone, email or in-person to provide information.
- Arranged rapid office equipment repair and maintenance with vendors.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Occasionally provided homecare services to clients when needed.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
Bachelor of Arts - English and Literary Studies
Skills
Good written and communication skills
Excellent Interpersonal skills
Highly dependable
Excellent attention to detail
Active listener
Highly enthusiastic
Complaint resolution
Inbound and Outbound Calling
Reliable and punctual
Certification
CPR Certification
Timeline
Merchandise Associate
T.J. MAXX
11.2017 - 07.2018Read More
Office Assistant
Amazing Home Care Agency
06.2013 - 10.2017Read More
University of Calabar
Bachelor of Arts from English and Literary Studies
Read More