Summary
Work History
Education
Skills
Affiliations
Languages
Work Availability
Interests
Timeline
Rosemary Melendez

Rosemary Melendez

Vineland,New Jersey

Summary

Hardworking Sales Associate.

Committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Focused and Responsible Waitress.

Adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers.

Work History

WAITRESS

Ricoguate Vega-Ponceña
Vineland, New Jersey
05.2024 - Current
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented food and beverages to guests at tables.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

SALES ASSOCIATE

BJs Wholesale Club
Vineland, New Jersey
09.2023 - 12.2023
  • Greeted customers warmly and offered assistance
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Performed cleaning tasks, keeping store neat and organized
  • Operated cash register and POS to handle purchases
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Promoted visual presentation standards by keeping store replenished
  • Bagged and packaged purchases.

CURBSIDE SHOPPER

BJs Wholesale Club
Vineland, New Jersey
07.2023 - 12.2023
  • Exhibited strong problem-solving abilities when dealing with customer inquiries or complaints regarding order fulfillment
  • Provided courteous customer service at all times while handling requests with professionalism and urgency
  • Demonstrated ability to quickly adapt to changing environments in order to meet customer demands
  • Collaborated effectively with team members in order to achieve daily goals and objectives
  • Maintained cleanliness of work area throughout shift by disposing of trash properly
  • Maintained positive working relationships with customers, team members, and leadership
  • Resolved customer complaints quickly by contacting leadership
  • Stored product correctly in staging area, following safety guidelines.

Education

HIGH SCHOOL DIPLOMA -

Escuela Superior Vocacional Benjamin Harrison, Puerto Rico, PR
06.2022

Skills

  • Adapt to Diverse Groups
  • Customer Service
  • Cash Register Operation
  • Safe Food Handling
  • Team Collaboration
  • Upselling techniques

Affiliations

  • I spend my spare time with my family and sometimes doodling and working on little arts n crafts. I try to spread my artistic availabilities sometimes through the form of traditional art or through digital art.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Interests

Art

Nature

Learning about cultures

Timeline

WAITRESS - Ricoguate Vega-Ponceña
05.2024 - Current
SALES ASSOCIATE - BJs Wholesale Club
09.2023 - 12.2023
CURBSIDE SHOPPER - BJs Wholesale Club
07.2023 - 12.2023
Escuela Superior Vocacional Benjamin Harrison - HIGH SCHOOL DIPLOMA,
Rosemary Melendez