Rosemary Onyeali
Dallas
Summary
Dynamic bartender with extensive experience at Trulucks Restaurant Group, recognized for enhancing customer satisfaction through exceptional service and high-quality cocktail crafting. A reliable team player with strong multitasking abilities and expertise in responsible alcohol service, consistently ensuring compliance with health regulations while fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Bartender
Trulucks Restaurant Group
03.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender/VIP Cocktail Server
The Monarch Stag
08.2023 - 01.2025
- Responsible for the contribution of current cocktail program and curating craft cocktails
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Oversaw product shipments and ensured stock was up to date, accurate and of quality standard
- Cocktail Waitress as a member of The Monarch Stag’s Private Event team ; catering to high end clients to ensure elevated service
Bartender
Omni Hotels & Resorts
09.2021 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Extensive knowledge of classic cocktails rendered in numerous ways in accordance with The Omni’s vast demographic
- Constituent of Client Relation Services responsible for catering to The Omni’s Premium Members and high profile clients
Receptionist
GOAT Cryo and Climb
06.2020 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responsible for knowledge, benefits and administering cryotherapy
- Responsible for sales and maintenance of private class memberships
- Obtained experience with exercise machine equipment maintenance
- Responsible for overall facility cleanliness and sanitation
Education
Master of Arts - Industrial And Organizational Psychology
Adler University
Chicago, IL10-2018
Master of Arts - Psychobiology
DePaul University
Chicago, IL03-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Clear and effective communication
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Hospitality service expertise
- Professional appearance
Timeline
Bartender
Trulucks Restaurant Group
03.2025 - Current
Bartender/VIP Cocktail Server
The Monarch Stag
08.2023 - 01.2025
Bartender
Omni Hotels & Resorts
09.2021 - 05.2023
Receptionist
GOAT Cryo and Climb
06.2020 - 08.2022
Master of Arts - Industrial And Organizational Psychology
Adler University
Master of Arts - Psychobiology
DePaul University