EDURNE QUINTANA
Guttenberg
Summary
Dynamic and motivated accounting professional seeking a challenging full-time position that fosters personal and professional growth. Eager to expand knowledge and skills while leveraging strong interpersonal abilities, effective time management, and problem-solving expertise to drive team objectives and contribute to organizational success. A proactive approach ensures adaptability and resilience in fast-paced environments, fostering collaboration and innovation. Equipped with foundational knowledge in accounting and hands-on experience from academic projects and internships, ready to tackle new challenges with dedication and enthusiasm while making meaningful contributions to team success.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Referral Coordinator
Hackensack Meridian Health
Hasbrouck Heights, NJ
08.2021 - Current
- Point of contact for patients and specialists for any questions or rising concerns; assist in problem solving potential issues related to their referral due to language or social barriers.
- Prioritize referrals by their urgency and address them in a timely manner.
- Ensure complete demographic, insurance information and appropriate/pertaining clinical information is sent to referred specialists.
- Contact insurance companies to ensure prior approval requirements are met. Presents necessary medical information such as, history, diagnosis and prognosis to insurance companies if deemed necessary to prove medical necessity of services.
- Identifies and utilizes community resources; establishes relationships with servicing providers and personnel.
- Implemented electronic health record systems to enhance data accuracy and retrieval efficiency.
- Trained new staff on referral protocols and system navigation, improving team productivity.
Front Desk Receptionist
Riverside Medical Group
North Bergen, NJ
02.2021 - 08.2021
- Greet and welcome patients while collecting patient in-take.
- Assist Medical Assistants and Physician's by sanitizing and showing patients to their assigned examination room.
- Manage high volume of incoming calls, addressing questions and concerns with a resolution in a prompt and timely manner.
- Collect cash, copayments, and remaining balances upon patient arrival.
- Verify patient eligibility and confirmation of appointments through preregistration prior to visit.
Patient Advocate
Harlem Health Center
New York, NY
03.2019 - 10.2019
- Organized medical events in order to promote public health awareness.
- Directed a high volume of calls to its appropriate department.
- Managed patients' logistics based on doctor's availability and specialty.
Team Leader - Front Desk
Englewood Orthopedic Associates
Englewood, NJ
03.2015 - 03.2019
- Managed staff schedule and planned workflow.
- Verified patient eligibility, referrals and forms upon arrival.
- Scheduled, rescheduled, and canceled appointments as well as collect copays and outstanding balances.
- Handled weekly inventory to assure necessary office supplies were available to staff.
Education
Associate of Applied Science - Accounting
Borough of Manhattan Community College
06-2012
Skills
- Leadership
- Interpersonal
- Conflict Resolution
- Teamwork
- Communication
- Time Management
- Collaboration
- Creativity
- Bilingual - English/Spanish
- Microsoft Office
- Emdeon/Navinet
- Epic/Clinical Works
Volunteer Work
- Bronx River Cleanup
- Caldwell Temple Soup Kitchen
- Hurricane Sandy displaced homeless shelter
Timeline
Referral Coordinator
Hackensack Meridian Health
08.2021 - Current
Front Desk Receptionist
Riverside Medical Group
02.2021 - 08.2021
Patient Advocate
Harlem Health Center
03.2019 - 10.2019
Team Leader - Front Desk
Englewood Orthopedic Associates
03.2015 - 03.2019
Associate of Applied Science - Accounting
Borough of Manhattan Community College