Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rosemary Rosser

Great Falls,MT

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Oncology CNA

Benefis Health System
03.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.

Benefis Senior Services Staffing Tech

Benefis Hospital
11.2021 - 03.2023

Assists in maintaining calculated daily staffing levels. Utilizes computerized database to maintain accurate records and access personnel and schedules. Works collaboratively as needed with the System’s Patient Flow Specialist to determine organizational staffing needs.


Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System’s organization policies and procedures.


Maintaining payroll systems and processing paychecks according to their schedule, timecard, and incentives to their hours worked.

Emerging Store Manager

Walgreens
03.2016 - 02.2022
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

High School Diploma -

Great Falls High School
Great Falls, MT

Skills

  • Order management
  • Team leadership and coaching
  • Relationship building and management
  • Product and service sales
  • Staff Management
  • POS systems
  • Kronos- Timekeeping, Payroll
  • Personnel development
  • Merchandising
  • Strategic thinker
  • Staff training and development
  • Opening and closing procedures
  • Store displays
  • Accurate money handling
  • Time management
  • Patient care
  • Compassion and empathy
  • Attention to detail
  • Compassionate communication
  • Clinical documentation
  • Medication administration
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Direct patient care

Certification


  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • CPR/AED Certification

Timeline

Oncology CNA

Benefis Health System
03.2023 - Current

Benefis Senior Services Staffing Tech

Benefis Hospital
11.2021 - 03.2023

Emerging Store Manager

Walgreens
03.2016 - 02.2022


  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • CPR/AED Certification

High School Diploma -

Great Falls High School
Rosemary Rosser