ROSEMARY VALENTIN
Joliet,IL
Summary
Seasoned Demo Coordinator with relevant experience in event planning, product demonstration, and customer service. Strengths include effective communication skills, ability to work under pressure, and adaptability to rapidly changing scenarios. Have made significant contributions in previous roles by enhancing brand visibility through strategic product demos and fostering robust relationships with clients.
Overview
27
27
years of professional experience
1998
1998
years of post-secondary education
Work History
DEMO COORDINATOR
Heinen’s of Barrington
Barrington, IL
12.2016 - 09.2022
- Responsible for creating and executing well merchandised and attractive food demonstrations while promoting products throughout the store.
- Coordinated and led the holiday table and assisted with external community events on behalf of the store.
- Scheduled demo events in collaboration with vendors and store management.
Bakery Team leader
Whole Foods Market
Deerfield, IL
01.2007 - 05.2016
- Responsible for supervising the operational & financial duties of a high volume full service bakery of 14 team members.
- Leading a team to deliver exceptional customer service in a face paced, ever changing retail environment.
- Responsible for profitability, expense control, inventory control, buying, merchandising and complying with regional regulations.
- Project annual sales and expenses in an effort to exceed sales targets.
- Develop and maintain creative store layouts and product merchandising displays.
- Interview, select, train, develop and mentor team members in a manner that builds and sustains a high performance team.
Associate bakery team leader
Whole Foods Market
Deerfield, IL
01.2005 - 01.2007
- Responsible for buying, merchandising, scheduling, labor, risk management, processing invoices, spoilage, sanitation, customer service, margins, inventory, disciplinary actions, transfers, credits, accruals, job dialogs, developing and mentoring team members.
- Trained in scratch baking, cake production and bread production.
associate bakery team leader
Whole Foods Market
Palatine, IL
01.2004 - 01.2005
- Shared responsibilities with team leader for monthly inventory, weekly ordering, purchase to sales and assisted team leader in maintaining acceptable target margins within departmental sub teams.
- Responsible for tracking invoices, transfers, credits and spoilage.
- Assisted with training new team members, job dialogs and disciplinary actions.
specialty team leader
Whole Foods Market
Palatine, IL
01.2001 - 01.2004
- Responsible for entire Cheese, Coffee, Wine & Beer department operations and financials which included, meeting gross margins, labor budget, purchasing and inventory control.
- Hired, trained and mentored new team members.
shift manager/receiver
Whole Foods Market
Palatine, IL
01.2000 - 01.2001
- Was accountable for all receiving procedures from quality control to all incoming products for a high volume retail store.
- Processed and completed documents for all paperwork related to deliveries for all of the departments within the store.
- Supported store leadership with daily store operations which included, supervising all departments, mentoring team leaders in enforcing rules and regulations when needed, manage customer service, merchandising and marketing of products, verifying, signing and dropping deposits and closing procedures.
front end team leader
Whole Foods Market
Deerfield, IL
07.2000 - 11.2000
- Successfully opened the Deerfield location with approximately 50 team members.
- Complete responsibility for front end operations which included; maintaining excellent cash handling, hiring and training new team members, scheduling a large team under strict labor budget, enforcing disciplinary rules and banking transactions.
specialty team leader
Whole Foods Market
Palatine, IL
01.1996 - 01.2000
- Complete knowledge of procedures including labor budget, gross margin percentages, inventory control, shrink reduction, processing invoices, schedules, hiring, training, supervising, job dialogue and enforcing rules and regulations.
- Succeeded in growing and exceeding sales targets while in this position.
Education
GED
Chicago , IllSkills
- Customer Focused
- Ability to Delegate
- Microsoft Excel
- Merchandising Techniques
- Time Management Skills
- Microsoft Word
- Innovative Marketing Ideas
- Inventory/Expense Control
- Microsoft Outlook
- Budget Management
- Organization & Prioritization Skills
- IRMA/DVO Software
- Staff Hiring & Development
- Analytical Thinking & Planning
- SLIM Software
Timeline
DEMO COORDINATOR
Heinen’s of Barrington
12.2016 - 09.2022
Bakery Team leader
Whole Foods Market
01.2007 - 05.2016
Associate bakery team leader
Whole Foods Market
01.2005 - 01.2007
associate bakery team leader
Whole Foods Market
01.2004 - 01.2005
specialty team leader
Whole Foods Market
01.2001 - 01.2004
front end team leader
Whole Foods Market
07.2000 - 11.2000
shift manager/receiver
Whole Foods Market
01.2000 - 01.2001
specialty team leader
Whole Foods Market
01.1996 - 01.2000
GED