Rosemeire Mandelli
Summary
Hardworking with strong organizational skills eager to secure a position that best fits my profile.
Ready to help team achieve company goals.
Overview
41
41
years of professional experience
Work History
Personal Shopper
Instacart
Somerset County, NJ
11.2018 - Current
- Customer-focused Instacart Shopper with 5+ years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers. Committed to selecting and delivering exact products customer needs, on time and in perfect condition.
- Able to manage all tasks with efficiency and accuracy.
- Strong ability in planning, organization, and resolving issues. Offering communication, problem solving, and decision making. Highly organized, proactive and punctual
Cosmetic Counter Manager
Macy's Department Store
Bridgewater, NJ
11.2013 - 10.2018
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
- Delivered product demonstrations and sample applications, raising exposure of Estee Lauder brand.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained up-to-date knowledge on industry trends and competitor offerings to provide informed guidance to customers.
- Achieved sales goals consistently by employing effective selling techniques and product knowledge expertise.
- Managed inventory levels effectively, ensuring the availability of best-selling products at all times.
- Improved overall efficiency at the cosmetic counter by implementing new organizational systems for inventory management.
Small Business Owner
Limousine
2000.01 - 2013.08
Computer Programmer
Volkswagen - Brazil
01.1983 - 01.1987
Education
No Degree - Business Administration
Bras Cubas
BrazilSkills
- Relationship Building
- Sales proficiency
- Verifying Order Accuracy
- Customer Relations
- Planning and Organization
- Attention to Detail
- Decision-Making
- Sales expertise
- Customer Service
- Proficient in Word and Excel
- Product expertise
- Prioritizing Orders
- Accurate money handling
- Documentation And Reporting
- Opening and closing procedures
- Payment Processing
- Friendly, Positive Attitude
- Multitasking Abilities
- Written Communication
- Teamwork and Collaboration
- Data Entry
- Problem Resolution
Timeline
Personal Shopper
Instacart
11.2018 - Current
Cosmetic Counter Manager
Macy's Department Store
11.2013 - 10.2018
Small Business Owner
Limousine
2000.01 - 2013.08
Computer Programmer
Volkswagen - Brazil
01.1983 - 01.1987
No Degree - Business Administration
Bras Cubas