Rosemita Sincere
Houston,TX
Summary
Highly organized and detail-oriented retail professional with experience maintaining price accuracy, inventory integrity, and merchandising standards in a fast-paced supermarket environment. Skilled in coordinating weekly scan schedules, managing promotional signage, and ensuring planogram compliance to maximize product visibility and sales.
Overview
21
21
years of professional experience
Work History
Price Scan Clerk
Publix Supermarkets
West Palm Beach, FL
10.2013 - Current
- Maintains in-store price integrity across 10,000+ SKUs, ensuring accurate labeling and compliance with company pricing standards to prevent discrepancies and improve customer trust
- Organizes weekly promotional tags and signage to increase product visibility and sales potential
- Executes weekly scan audits to verify pricing accuracy, identifying and correcting errors to maintain 100% compliance with store policies and audit requirements
- Performs daily inventory counts and adjustments to ensure accurate stock levels and reduce out-of-stock occurrence by maintaining real-time data accuracy
- Coordinates vendor check-ins and manages reset projects, ensuring all merchandise placement aligned with planogram standards for optimal presentation and sales performance
- Collaborates with department manager and team members to support seamless store operations, fostering strong vendor relationships and improving workflow efficiency
Shift Leader
CVS Pharmacy
West Palm Beach, FL
04.2005 - 06.2012
- Supervised daily operations to ensure efficient workflow and optimal team performance.
- Trained and mentored new staff on company policies and customer service standards.
- Implemented inventory management processes, reducing stock discrepancies.
- Coordinated scheduling to optimize staffing levels during peak hours.
- Resolved customer issues promptly, enhancing satisfaction and loyalty.
- Monitored compliance with health and safety regulations, maintaining a safe environment.
- Developed training materials to improve onboarding efficiency for new employees.
- Analyzed sales trends to inform merchandising strategies and product placement decisions.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular team meetings to discuss targets and strategies, keeping everyone aligned with goals.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FLSkills
- Customer Service and Relationship Building
- Price Integrity and Product Accuracy
- Inventory Management and Stock Control
- Merchandising and Promotional Display Coordination
- Vendor Relations and Check-In Support
- Data Entry and Record Maintenance
- Time Management and Organizational Efficacy
- Team Collaboration and Communication
- Problem Solving and Attention to Detail
- Adaptability in Fast-Paced Environments
- Home Safety and Risk Assessment
- Fast learner
- Detail-oriented
- Deadline oriented
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Team collaboration
- Adaptability and flexibility
- Basic computer skills
- Decision-making
- Self motivation
- Professionalism
- Quality assurance
- Workflow coordination
- Problem-solving aptitude
- Production reporting
- Work independently
- Organizational skills
- Multitasking
- Reliability
Languages
CREOLE
Native or Bilingual
Timeline
Price Scan Clerk
Publix Supermarkets
10.2013 - Current
Shift Leader
CVS Pharmacy
04.2005 - 06.2012
High School Diploma -
Palm Beach Gardens High School