Rosemonda Gomes

Originated Conventional, FHA and VA Loans with an emphasis on First Time Home Buyers. Maintained all contact with customer throughout the process. Averaged 95+ Customer Satisfaction based on post closing surveys.

Originated Conventional, FHA and VA Mortgages. Underwrote my Conventional loans to FANNIE and FREDDIE guidelines. Worked closely with Financial Advisor to meet all lending needs of their clients. Maintained a 95% Customer Satisfaction based on closed loan surveys.

Managed all processing, closing, post closing and secondary marketing employees. Trained all new Loan Officers in 10 branches as well as on going product training quarterly. Worked directly with lenders to approve programs. Managed two Warehouse Lines of $75MM. Second Level underwriter file review as needed.

Managed a team of processors and closers in a centralized loan center. Responsible for all training including creating a proprietary training program for loan officers to issue Conditional Approval at POS. Trained loan officers in CA and Hawaii. Consistently won monthly team production contests.

After several years my team was dedicated only to purchase transactions due to our speed and accuaracy.