Daniel Torres
Chicago,IL
Summary
Experienced Lending Advisor with noteworthy expertise in mortgage and loan products. Skills include evaluating creditworthiness, crafting personalized loan packages, and advising clients on various finance options. Noteworthy for assessing risks, developing financial strategies, and ensuring compliance with lending regulations. Made significant impact by improving client relations and driving customer satisfaction in previous roles.
Overview
17
17
years of professional experience
Work History
Sr Home Lending Advisor CPC
JP Morgan Chase Bank NA
Chicago, IL
07.2017 - Current
- Analyzed financial data obtained from customers including income, credit, assets and liabilities to determine loan feasibility.
- Ensured compliance with all federal, state and local regulations related to mortgage lending.
- Negotiated terms and conditions of loan agreements with borrowers.
- Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
- Interacted with title companies, attorneys, surveyors and other third parties involved in the loan process.
- Educated customers on various aspects of mortgage financing options available.
- Attended industry events and seminars in order to stay abreast of changes in the mortgage banking industry.
- Participated in team meetings, trainings conducted by management staff regarding updates on products, services offered by the company.
- Helped customers make decisions about loans based on availability, terms, and benefits.
Relationship Banker
JP Morgan Chase Bank NA
Chicago, IL
06.2009 - 07.2017
- Provided customers with financial advice and assistance in setting up accounts.
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.
- Educated clients about various banking products available at the institution.
Bank Teller
JP Morgan Chase Bank NA
Chicago, IL
09.2007 - 06.2009
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Researched customer inquires regarding their accounts using internal banking systems.
Education
High School Diploma -
Cristo Rey Jesuit High School
Chicago05-2006
Skills
- Fluent in Spanish
- Loan Servicing
- Credit Review
- Mortgage lending
- Financial planning
- Banking
- Documentation Review
Languages
Spanish
Professional
Timeline
Sr Home Lending Advisor CPC
JP Morgan Chase Bank NA
07.2017 - Current
Relationship Banker
JP Morgan Chase Bank NA
06.2009 - 07.2017
Bank Teller
JP Morgan Chase Bank NA
09.2007 - 06.2009
High School Diploma -
Cristo Rey Jesuit High School
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