Rosetta D’Amario

Work History

EviCore, a Cigna Company

03.2024 - 12.2025

Directed a team of project managers by setting strategic directions, defining goals, delegating responsibilities, and overseeing performance to ensure consistent, high-quality delivery.
Served as the primary escalation leader, using a people-centric approach to create clarity, remove obstacles, and build trust so teams remained aligned, supported, and empowered to maintain momentum.
Partnered closely with cross-functional stakeholders to strategically plan, prioritize, and sequence critical workstreams and dependencies, driving optimized project and portfolio outcomes.
Collaborated with Architecture, Product, Engineering, Clinical, and Operations teams to influence enterprise technology strategy and ensure alignment across business and technical domains.
Delivered financial reporting and budget insights to executive leadership ensuring effective resource management across the portfolio.

06.2021 - 03.2024

Served as the primary escalation leader, proactively mitigating risks and removing delivery barriers to maintain project momentum and ensure successful execution.
Championed employee development by assigning strategic stretch assignments that expanded capabilities, strengthened competencies, and supported long-term career growth.
Conducted structured talent management routines, including bi-weekly 1:1 coaching, mentoring sessions, quarterly performance reviews, and annual evaluations to drive continuous improvement.
Advanced high performers and coached lower performers, leveraging data-driven performance management to build a strong, accountable, high-impact team.
Provided executive-level oversight and governance across project plans, status reporting, financials, and delivery milestones to ensure alignment with leadership.
Partnered with cross-functional leadership to define, prioritize, and shape project initiatives, ensuring strategic alignment and optimized resource allocation.

11.2020 - 06.2021

Led high-value requirements efforts, aligning stakeholders and translating complex business needs into clear, actionable requirements that guided multiple workstreams.
Built strong, trust-based relationships with business owners and client leaders, increasing stakeholder alignment and accelerating requirements clarity, which reduced rework and shortened decision cycles across programs.
Collaborated with cross-functional teams to strengthen solution design and delivery, improving alignment and reducing delivery gaps by streamlining communication and accelerating issue resolution across key initiatives.
Improved design clarity and stakeholder alignment by guiding business partners through solution designs and maintaining open, consistent communication throughout the design phase, reducing clarification cycles and accelerating decision-making across projects.

12.2018 - 10.2020

Partnered with IT and Business SMEs to plan and allocate resources for active and upcoming initiatives, ensuring capacity alignment across teams.
Coordinated closely with stakeholders to ensure project teams were properly staffed and equipped to meet objectives and delivery timelines.
Led and supported an offshore team of software developers and QA engineers, guiding development and testing efforts that strengthened internal healthcare clinical platforms.
Reviewed and validated requirements for completeness and accuracy, coordinating design reviews and system demos with clinical business partners.
Communicated team status and escalated risks related to delivery, staffing, and overall project health to senior leadership.
Owned monthly production releases and served as the primary contact for system performance issues and outages.

04.2017 - 11.2018

Led a team of QA engineers delivering end-to-end system testing for monthly releases, strengthening release readiness and platform stability.
Optimized team workload and resolved competing priorities to maintain delivery velocity and ensure consistent execution across initiatives.
Drove the creation of standardized testing guidelines and documentation, enhancing process alignment and accelerating onboarding for new team members.
Developed emerging QA talent through targeted mentorship, raising team capability and reinforcing a culture of continuous improvement.
Oversaw production validation and post-release defect management, ensuring rapid response and minimal disruption to business operations.
Partnered with technical leaders to investigate and resolve system bugs and performance issues, improving root-cause analysis and accelerating remediation timelines.

12.2015 - 04.2017

Collaborated with business analysts to shape requirements and translate business needs into comprehensive test strategies.
Partnered with project managers to define testing timelines and integration points, ensuring alignment with delivery milestones and overall release readiness.
Led enterprise-level user acceptance testing across new implementations, system enhancements, and defect remediation, ensuring functional integrity and release readiness.
Oversaw production validation and acted as the primary escalation point for post-production issues, safeguarding platform stability.
Partnered with technical and engineering teams to drive timely issue resolution within established service expectations and maintain operational continuity.

04.2014 - 12.2015

Championed cross-functional collaboration with clinical, operational, and technical leaders to align on business needs and solution direction.
Directed end-to-end requirements assessments, design reviews, system testing, and UAT with strong strategic oversight.
Removed roadblocks and guided stakeholders through complex platform implementations to ensure readiness and seamless adoption.
Provided mentorship and technical guidance to developing business analysts, elevating their analytical capabilities, strengthening requirements quality, and improving overall team performance.