Proactive professional with experience in hospitality and administrative support. Skilled in communication, attention to detail, and teamwork, driving improved guest experiences and organizational efficiency. Ready to contribute to a dynamic team.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Wingate by Wyndham Page Lake Powell
Page, Arizona
04.2026 - 09.2026
Greeted guests warmly to create welcoming arrival experience.
Provided exceptional customer service, enhancing guest satisfaction while adhering to company policies.
Resolved guest complaints swiftly to guarantee satisfaction during stays.
Answered phone calls and addressed guest inquiries promptly and professionally.
Managed cash drawer, ensuring accurate balance and accountability throughout shifts.
Performed light housekeeping duties, including stocking supplies and cleaning surfaces.
Club Secretary
Outdoor Recreation Club
Kayenta, Arizona
04.2025 - 05.2025
Informed club members about upcoming events or meetings through email blasts and
letters.
Supported senior club leadership with planning, records management and general clerical
support.
Aided coworkers in completing tasks to improve team collaboration.
Provided insights to chairman to improve alignment with club objectives and enhance overall effectiveness.
Maintained accurate records of club meetings, decisions, and actions for future reference