Roshan Dias Abeygunawardena
Richfield,MN
Summary
Results-driven logistics and supply chain management professional with a proven track record in optimizing delivery processes and enhancing operational efficiency. Expertise in managing complex portfolios and utilizing data analysis to drive corporate success. Proficient in Salesforce, Microsoft Office Suite, and proprietary systems, with strong collaboration skills. Demonstrated ability to implement safety and quality standards while mentoring staff to achieve organizational goals.
Overview
8
8
years of professional experience
Work History
Portfolio Executive
C.H. Robinson
09.2022 - Current
- Optimized logistics portfolio to enhance service delivery and drive client satisfaction.
- Grew book of business to over $532,000 through relationship building with customers.
- Engaged customers to identify supply chain needs and deliver tailored solutions.
- Partnered with carriers to facilitate seamless domestic shipping and cross-border operations.
- Collaborated with internal teams to streamline logistics and boost overall portfolio performance.
Courier
Federal Express
11.2020 - 09.2022
- Managed logistics cycle for over 1,000 packages weekly, ensuring accurate and timely deliveries.
- Maintained high customer satisfaction through relationship building and prompt resolution of service issues.
- Inspected and operated machinery to ensure compliance with safety and delivery standards.
Financial Account Assistant
Northwestern Mutual
06.2020 - 11.2020
- Delivered exceptional customer service to enhance sales efforts using CRM Dynamics 365.
- Resolved client issues through proactive inbound and outbound call interactions.
- Implemented email and social media marketing strategies on Facebook and LinkedIn for lead generation.
Named Account Executive
Konica Minolta
12.2018 - 11.2019
- Conducted over 200 weekly calls to deliver tailored business solutions to clients.
- Collaborated with sales managers to refine strategies and enhance client relationships.
- Developed portfolio for Midwest region, generating marketing campaign leads and establishing new B2B relationships.
Recruiter
Aerotek (Internship)
06.2017 - 08.2017
- Conducted over 80 calls daily to recruit and schedule meetings with potential employees.
- Sourced, recruited, and interviewed candidates to fulfill client requirements.
- Hired over 50 employees while sustaining strong client relationships.
Education
Bachelor of Science - Marketing
Iowa State University
Ames, IA05.2018
Skills
- Supply chain and logistics management
- Warehouse operations
- Quality and safety standards
- B2B sales and customer relations
- Team leadership
- Lead generation
- Customer relationship management
- Salesforce expertise
- Microsoft Dynamics 365 proficiency
- Microsoft Office applications
- Data analysis
- Problem solving
- Team collaboration
Timeline
Portfolio Executive
C.H. Robinson
09.2022 - Current
Courier
Federal Express
11.2020 - 09.2022
Financial Account Assistant
Northwestern Mutual
06.2020 - 11.2020
Named Account Executive
Konica Minolta
12.2018 - 11.2019
Recruiter
Aerotek (Internship)
06.2017 - 08.2017
Bachelor of Science - Marketing
Iowa State University
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