Roshani Patel
DOB: October 26th 1992
Summary
Highly motivated and detail-oriented Master’s degree student with a strong academic foundation. Demonstrated ability in management, complemented by strong problem-solving and communication skills. Enthusiastic with a deep passion for hospitality with a proven track record at Real Peprika, where I elevated client satisfaction and retention through exceptional communication and strong organization. I significantly contributed to policy updates and menu enhancements, ensuring top-notch service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Hospitality Coordinator
Real Peprika
04.2019 - 07.2024
- Maintained exacting standards of quality and performance.
- Increased clients by carefully training staff to be accountable and motivated through hands-on training.
- Identified and resolved customer complaints concerning food or lodging.
- Monitored revenue decision making-processes to provide support and aid to senior leadership.
- Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
- Developed and implemented updates to menus and policies in line with changing preferences and goals.
- Created healthy nutritious menus to serve at important functions.
- Executed event invoicing and provided follow up in collections department.
- Tracked, monitored and recorded purchasing, overtime and maintenance expenses.
Education
Master of Science - Wireless Communication
Sankalchand Patel College of Engineering
Visnagar, Mehsana, Gujarat, INDIA06.2018
Bachelor of Science - Electronics And Communications Engineering
Sankalchand Patel College of Engineering
Visnagar, Mehsana, Gujarat, INDIA06.2016
IELTS General Score
Skills
- Strong Organization
- Exceptional communication
- Key Control
- Upselling Services
- Inventory counting
- Guest Relations
Timeline
Hospitality Coordinator
Real Peprika
04.2019 - 07.2024
Master of Science - Wireless Communication
Sankalchand Patel College of Engineering
Bachelor of Science - Electronics And Communications Engineering
Sankalchand Patel College of Engineering
IELTS General Score
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