Shelley Lynn Garza
Austin
Summary
Dynamic hospitality coordinator with a proven track record at Halina Day Spa, excelling in client satisfaction and inventory management. Adept at promoting services and enhancing customer experiences through effective communication and event planning. Committed to maintaining high service quality and fostering strong client relationships in a fast-paced environment.
Overview
35
35
years of professional experience
Work History
Hospitality Coordinator
Halina Day Spa
10.2021 - 05.2024
- Coordinated spa appointments, ensuring optimal scheduling and client satisfaction.
- Assisted in managing inventory of spa products and supplies, maintaining stock levels efficiently.
- Supported marketing initiatives by promoting services through social media platforms and promotional materials.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
Mhmr Assist
Kerrville State Hospital
05.1989 - 08.1992
Nurses aid - responsibilities include patient care , assigning job statuons
Education
No Degree - Fashion Merchandising
Northern Oklahoma Jr. College
Tonkawa, OKSkills
- Spa appointment coordination
- Client satisfaction management
- Inventory management
- Stock level maintenance
- Customer service excellence
- Communication skills
- Event planning
- Team collaboration
- Time management
- Professionalism in hospitality
- Data entry accuracy
- Client relationship management
- Service quality assurance
- Strong organization
- Inventory counting
- Event planning expertise
Timeline
Hospitality Coordinator
Halina Day Spa
10.2021 - 05.2024
Mhmr Assist
Kerrville State Hospital
05.1989 - 08.1992
No Degree - Fashion Merchandising
Northern Oklahoma Jr. College