Roshawn Rofelle Richards
Fort Worth
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
11
11
years of professional experience
Work History
Administrative Specialist
United States Marine Corps
11.2016 - Current
- Resolving any pay related issues or pay delinquencies.
- Effectively reporting weekly payments.
- Coordinating funerals as the lead Noncommission officer in charge for the funeral honors detail team at Marine aircraft group 41. Utilize excel and Word on a daily basis.
- Constructing many different official military active duty orders for Marine to execute training at different locations.
- Maintained confidentiality of sensitive company information while performing daily duties.
- Demonstrated excellent written and verbal communication abilities when interacting with clients and colleagues.
- Utilized strong organizational skills to manage multiple tasks simultaneously in a fast-paced environment.
- Provided administrative support for various departments, including data entry, document preparation, and customer service.
Security Officer - Multiple Site
G4S
Brooklyn
07.2019 - 06.2020
- Perform security patrols of designated areas on foot or in vehicle.
- Watch for irregular or unusual conditions that may create security concerns or safety hazards.
- Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons.
- Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles.
- Permit authorized persons to enter property and monitors entrances and exits.
- Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements.
- Investigate and prepare reports on accidents, incidents, and suspicious activities. Maintains written logs as required by the post.
- Provide assistance to customers, employees and visitors in a courteous and professional manner.
Direct Support Professional
Axion Health Care
03.2016 - 07.2019
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
- Engaged in crisis intervention techniques when needed in order to de-escalate situations quickly and safely.
Baggage Handler /Airport Ramp Agent
Dnata Airport Services (JFK Airport)
Queens
08.2018 - 06.2019
- Responsible for loading and off-loading luggage to and from baggage carts and assisting with loading baggage onto aircraft.
- Marshaled aircraft and worked alongside ground crews to ensure safe and timely departures and arrivals.
- Operated ground support equipment in compliance with airport and airline safety regulations.
- Verified baggage tags and ensured proper routing to prevent delays or loss.
- Maintained performance in high-noise, fast-paced ramp environments while upholding strict safety standards.
Sales Associate
Adidas
09.2015 - 12.2015
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Organized merchandise displays to promote higher levels of customer engagement.
Inventory Management Specialist
Lord & Taylor
08.2015 - 10.2015
- Loading and unloading of merchandise on to trucks.
- Developed and implemented effective inventory control procedures.
- Managed inventory levels to ensure stock availability and prevent overstocking.
- Assisted with cycle counting activities as needed throughout the year.
- Trained personnel in proper methods of maintaining accurate inventory records.
Inventory Management Specialist
Aeropostale
11.2014 - 04.2015
- Provided guidance on how best to manage warehouse space utilization.
- Developed and implemented effective inventory control procedures.
- Managed inventory levels to ensure stock availability and prevent overstocking.
- Assisted with cycle counting activities as needed throughout the year.
- Trained personnel in proper methods of maintaining accurate inventory records.
Education
Associate - Business Administration Candidate
American Public University System
USHigh School - Completed coursework towards High School
Benjamin N Cardozo High School
USSkills
- Public Speaking
- Multitasking
- Time Management
- Verbal Communication
- Document Management
- Spreadsheet Creation
- Customer Service
- Safe talk suicide prevention
- CPR and AED certified
References
References available upon request
Timeline
Security Officer - Multiple Site
G4S
07.2019 - 06.2020
Baggage Handler /Airport Ramp Agent
Dnata Airport Services (JFK Airport)
08.2018 - 06.2019
Administrative Specialist
United States Marine Corps
11.2016 - Current
Direct Support Professional
Axion Health Care
03.2016 - 07.2019
Sales Associate
Adidas
09.2015 - 12.2015
Inventory Management Specialist
Lord & Taylor
08.2015 - 10.2015
Inventory Management Specialist
Aeropostale
11.2014 - 04.2015
Associate - Business Administration Candidate
American Public University System
High School - Completed coursework towards High School
Benjamin N Cardozo High School