PAULETTE MURRAY
Atlanta,Georgia
Summary
Organized Administrative Specialist offering excellent communication skills and proactive nature, with a proven history of integrity and efficiency. Adept at handling challenges of fast-paced office environments. Comfortable working alone or with teams to accomplish administrative tasks and event coordination.
Overview
15
15
years of professional experience
Work History
Administrative Specialist
Murray Brothers Funeral Home
Atlanta, Georgia
09.2008 - 12.2023
- Conducted sales meetings with diverse clientele
- Planned and executed ceremonies for large and small crowds
- Provided administrative support, including business correspondence, tax and license compliance
- Conferred with clients, healthcare professionals and government entities to gather and maintain confidential data
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Verified insurance coverage to determine level of service for clients
- Greeted visitors, answered phone calls, and directed inquiries appropriately.
- Served as a liaison between staff and management to ensure efficient communication and task completion
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Bachelor’s Degree - Psychology
Spelman College
Skills
- Interpersonal Relations
- Customer Service Expertise
- Professionalism
- Written and Verbal Communication
- Attention to Detail
- MS Word and MS Excel Proficient
- Fast Learner
- Creative and Resourceful
- Multitasking and Organization
- Payroll Administration
- Confidential Data Management
- Flexible and Adaptable
- Social media knowledge
- Insurance Verification
- Leadership and Staff Management
- Public Speaking
- Critical Thinking
- Typing and Document Editing
- Event Coordination
- Analytical
Timeline
Administrative Specialist
Murray Brothers Funeral Home
09.2008 - 12.2023
Bachelor’s Degree - Psychology
Spelman College
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