Rosheda Roache

• Supervise and coordinate associates, ensuring daily tasks and company standards are consistently met using Work JAMS
• Maintain SPG Flow merchandising standards, execute SET programs, and implement flexing strategies to optimize floor layout based on incoming inventory.
• Ensure accurate category and sizing paddle placement, maintain four-way fixtures, endcaps, and feature presentations, and uphold department cleanliness for a customer-ready sales floor.
• Oversee recovery, presentation, and replenishment processes to maximize product visibility and drive sales.
• Recognize, coach, and train associates to improve performance, engagement, and adherence to merchandising standards.
• Assist with scheduling and payroll management, including editing and approving associate punches in PeopleWorks, to ensure accuracy and compliance.
• Serve as Manager-on-Duty during shifts, resolving escalated customer concerns and ensuringsmooth store operations.

• Supervise and delegate work among stock room associates to receive inventory and

prepare it for the sales floor

• Track incoming inventory to provide accurate inventory count of items received daily

• Ensure stock room is organized, clean and properly set up according to company standards

• Track employee productivity and provide feedback

• Take on responsibility for the store in Store Manager and Supervisors’ absence

• Ensured a safe and secure shopping environment for associates and customers.
• Conducted floor surveillance to detect, deter, and respond to theft and safety concerns.
• Investigated and reported merchandise shortages, collaborating with management on loss prevention strategies.
• Recommended and implemented shortage reduction methods, contributing to shrinkage control.
• Partnered with management to train and educate associates on theft prevention and safety protocols.