Tennis
Roshni Chaudhury
Alpharetta,GA
Summary
High school senior who is passionate and driven. Dedicated to the world of business and thrive on research and analysis. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, analyzing data, and maintaining accurate records of all transactions. Activley seeking internships and/or shadowing opportunities and am committed to honoring my skills as well as gaining valuable insights into the dynamic business landscape.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
GAP
Alpharetta, United States
08.2023 - Current
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Salesperson
Cherry Street
Alpharetta, United States
05.2023 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Worked with loss prevention in monitoring shopper behavior.
- Located merchandise across various stores to address customer needs.
- Managed customers from initial contact to closing with attention to detail to build loyalty.
- Developed and grew leads through repeat business and customer referrals.
- Logged reports, expenses, receipts, and sales in the company database.
- Developed and delivered engaging sales presentations to convey product benefits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
Host/Server
PopBar
Alpharetta, United States
01.2022 - 12.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assisted managers with quickly resolving service- and food-related issues.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Used cash registers and credit card machines to cash out customers.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
High School Diploma -
Denmark High School
Alpharetta, GA 08.2020 - Current
Skills
Stocking and replenishing
Interests
Singing
Piano
Public Speaking
Weight Lifting
Volunteering
Varsity tennis
Played in the high school tennis team for 4 years as a varsity line 1 player. Mentored and taught the team as well as leading them to become better players. I love playing the sport and teaching it to others to spread my love and knowledge.
Chance to Change
My main priority in life has always been tennis. I've been playing tennis for a couple of years now and have fortunately been a team player for the Varsity team in Denmark High School since 9th grade. Earlier last year I decided to create a non-profit organization to help orphans in India get a proper educational opportunity. This stemmed from my love and passion for tennis and as a result, I held tennis classes to raise money for these kids. I also created a Go Fund Me to help even further. Every penny raised was personally donated and used as a Chance to Change their education as well as their well-being.
Business related courses
- Entrepreneurship (2020-current)
- English 1101
- English 1102
- BUSN 1300 (Into to Business)
- MGMT 1115 (Leadership)
- Legal Environment Of Business
- ECON 2106 (Microeconomics)
- MGMT 1100 (Principles of Management)
- MKTG 2010 (Small Business Management)
- MKGT 1370 (Consumer Behavior)
- POLLS 1101 (American Government)
- Ap Calculus
- Ap Psychology
Volunteering
Hours: 110 hrs
Meals by Grace
Free tennis lessons
Cultural events
Animal shelter
Hospital
Library
Timeline
Sales Associate
GAP
08.2023 - Current
Salesperson
Cherry Street
05.2023 - Current
Host/Server
PopBar
01.2022 - 12.2022
High School Diploma -
Denmark High School
08.2020 - Current