Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roshni Shah

King of Prussia,PA

Summary

Versatile clinical informatics professional with a nursing background and extensive experience training clinical teams across inpatient and ambulatory settings. Skilled in Epic workflows, onboarding providers and clinical teammates, developing training materials, and collaborating with principal trainers to improve courses and documentation. Known for simplifying complex workflows through hands-on teaching, active listening, and thoughtful guidance. A quick learner with broad exposure to application teams and cross-department workflows, bringing a well-rounded perspective to training that supports efficient, confident clinical documentation and improved patient care.

Overview

7
7
years of professional experience

Work History

Clinical Service Desk

Advocate Aurora Health
09.2025 - Current
  • Cultivated comprehensive knowledge of inpatient and ambulatory workflows to enhance collaboration across application teams.
  • Educated teammates on departmental workflows, facilitating effective problem-solving for uninterrupted patient care.

Clinical Informatics Specialist

Advocate Aurora Health
Chicago, IL
01.2023 - 09.2025
  • Course Development: Lead efforts to redesign and improve on-boarding courses resulting in increased improvement in training efficiency for clinical teammates and providers, ensuring that training is up-to-date, comprehensive, and user-friendly.
  • Training Delivery: Conduct in-person or virtual training sessions, covering everything from basic navigation of the Epic system to more advanced clinical functionalities.
  • Collaboration with End-User: Working closely with physicians and clinical teammates to identify opportunities for technological enhancements that support evidence-based practices and improve patient outcomes.
  • Troubleshot End-User Tickets: Investigate and resolve end-user tickets, ensuring timely and effective solutions to technical issues and minimizing disruptions to workflow.
  • Optimize Epic System: Collect and evaluate healthcare personnel’s optimization requests, advocating for improvements to enhance system functionalities and workflows, ensuring alignment with clinical needs and supporting better patient care.
  • EHR Project Involvement: Actively participate in multiple EHR projects and support go-live events, ensuring successful system implementation and smooth transitions for healthcare teams.

Nurse Educator/Healthcare Policy

Chicago Speech Therapy
Chicago, IL
11.2021 - 01.2023
  • Designed, Developed, and Implemented Education Training Programs: Created and launched a comprehensive training program for healthcare staff, including developing paper charting processes in the absence of an EHR system, ensuring smooth workflows and effective patient documentation practices.
  • Created Organization-Wide Healthcare Policies: Developed clinical policies aligned with WHO and FDA guidelines to ensure regulatory compliance, patient safety, and standardized care practices.
  • Collaborated with Multidisciplinary Teams: Worked closely with cross-functional teams to develop and implement effective communication strategies for the successful roll out of policy changes.

Pediatric Registered Nurse

Advocate Aurora Health
Park Ridge, IL
10.2019 - 11.2021
  • Led Epic System Implementation: Epic Superuser on the unit when organization transitioned from Cerner System to Epic System optimizing documentation workflows and significantly improving the efficiency and quality of patient care delivery.
  • Utilized Evidence-Based Practice: Applied evidence-based practices from Up-To-Date to inform critical decision-making, enhancing patient outcomes and ensuring the highest quality of care.
  • Charge Nurse: Provided guidance and mentorship to nursing staff, fostering professional development and ensuring adherence to best practice and hospital policies.

COVID-19 Vaccine Clinic Lead Manager

Advocate Aurora Health
Park Ridge, IL
02.2021 - 07.2021
  • COVID-19 Vaccine Clinic Manager: Collaborated with IT to resolve Epic system issues, minimizing downtime and improving record accuracy, ensuring efficient clinic operations and seamless patient care.
  • Addressed Patient Concerns: Managed patient inquiries and concerns, creating a supportive and reassuring vaccination experience to ensure patient comfort and satisfaction.

Adult Oncology/Hematology Transplant Registered Nurse

Advocate Aurora Health
Park Ridge, IL
11.2018 - 10.2019
  • Patient Education and Support: Provided emotional and psychological support to patients and their families, educating them on the disease process, treatment plans, side effects, and post-discharge care.
  • Staff Education: Mentored and precepted new nursing staff, sharing knowledge on oncology and Bone Marrow Transplant care, treatment protocols, and technology used in the unit.
  • Quality Improvement Initiative: Participated in quality improvement projects, focusing on improving patient care processes, reducing treatment error, and enhancing outcomes in oncology and bone marrow transplant settings.

Education

MSN - Nursing Informatics

Chamberlain University
Addison, IL
06-2023

BSN - Nursing

University of Illinois At Chicago
Chicago, IL
06-2018

Skills

  • Workflow Optimization
  • Change Management
  • Creating Policies
  • Quality Assurance
  • Medical Review
  • Cross-Functional Collaboration
  • Health Information Exchange
  • Process Improvement
  • User Training and development
  • System Integration
  • Systems Analysis
  • User Support
  • Medication Management
  • Healthcare Transformation
  • Mentor
  • EHR Implementation
  • Clinical training
  • EPIC charting
  • EHR optimization
  • Cross-functional collaboration
  • Patient education
  • Conflict resolution
  • Time management

Languages

English
Full Professional
Gujarat
Professional
Hindi
Limited

Timeline

Clinical Service Desk

Advocate Aurora Health
09.2025 - Current

Clinical Informatics Specialist

Advocate Aurora Health
01.2023 - 09.2025

Nurse Educator/Healthcare Policy

Chicago Speech Therapy
11.2021 - 01.2023

COVID-19 Vaccine Clinic Lead Manager

Advocate Aurora Health
02.2021 - 07.2021

Pediatric Registered Nurse

Advocate Aurora Health
10.2019 - 11.2021

Adult Oncology/Hematology Transplant Registered Nurse

Advocate Aurora Health
11.2018 - 10.2019

MSN - Nursing Informatics

Chamberlain University

BSN - Nursing

University of Illinois At Chicago