Overview
Work History
Education
Skills
Certification
Timeline
Generic

ROSHONDA MURRAY

Saint Louis,MO

Overview

2
2
years of professional experience
1
1
Certification

Work History

Billing Specialist

Aging Well Healthcare
St Louis, MO
01.2025 - 11.2025
  • Resolved customer inquiries regarding billing, charges, and payments.
  • Maintained accurate and complete billing system and process.
  • Provided timely follow up on past due accounts using phone calls, emails or letters.
  • Worked appeals and cash postings for payments received. Adjusted balances as needed.
  • Handled escalated cases from customers regarding billing disputes professionally.

Revenue Cycle Administrator

Places for People, Inc.
Saint Louis, MO
10.2023 - 01.2025
  • Responsible for checking backdated Medicaid report claims that need processing.
  • Review weekly claim confirmation errors and resubmit for review.
  • Maintain and update payer demographics.
  • Conduct ongoing reviews of outstanding Account Receivable balances.

Education

Associate of Science - Health Care Management

Ultimate Medical Academy
Clearwater, FL
06.2021

Skills

  • Billing systems and software
  • Insurance verification
  • Invoice processing
  • Customer service
  • Claims processing
  • Data entry proficiency
  • Decision-making
  • HIPAA compliance
  • Account reconciliation
  • Invoice generation
  • Claim submission
  • Denial management
  • Payment posting
  • Medical billing expertise
  • Research and due diligence
  • Team collaboration
  • Invoicing proficiency
  • Relationship building
  • Accounts receivable management
  • Records organization and review
  • Collection practices
  • Problem-solving
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication
  • Client relationship management
  • Analytical thinking
  • Dispute resolution
  • Revenue cycle management
  • Collections management
  • Insurance claim processing
  • Medical coding
  • Billing cycle management

Certification

CPR CERTIFICATION

Timeline

Billing Specialist

Aging Well Healthcare
01.2025 - 11.2025

Revenue Cycle Administrator

Places for People, Inc.
10.2023 - 01.2025

Associate of Science - Health Care Management

Ultimate Medical Academy
ROSHONDA MURRAY