Rosie Gurley
Mundelein,IL
Summary
Oversaw patient care operations to ensure safety and efficiency. Championed exceptional customer service standards. Coordinated multiple tasks with a focus on positive team dynamics. Embraced additional responsibilities to drive team success.
Overview
16
16
years of professional experience
Work History
Medical Supply Technician
Captain James A. Lovell Great Lakes Navy Base
North Chicago, IL
09.2019 - 09.2025
- Prepared emergency kits for various departments within the hospital, ensuring readiness during critical situations.
- Effectively managed medical supply returns and exchanges, ensuring prompt resolution of issues to minimize delays in patient care.
- Served as a resource for clinical staff on proper usage and storage of medical supplies, contributing to improved safety and protocol adherence within the facility.
- Implemented a more effective system for tracking expiration dates, reducing instances of expired products being used in patient care.
- Trained new Medical Supply Technicians on proper inventory management procedures, ensuring consistency across the team.
- Maintained a clean and organized storage area, ensuring easy access to medical supplies when needed.
- Conducted routine equipment inspections to ensure functionality and compliance with safety standards, maintaining a safe environment for patients and staff.
- Assisted healthcare professionals in locating necessary supplies, contributing to efficient patient care.
- Collaborated with clinical staff to identify frequently used items, optimizing stock levels accordingly for increased efficiency.
- Provided exceptional customer service to internal staff members who required assistance accessing needed supplies or navigating inventory systems.
- Enhanced accuracy in tracking supplies with meticulous record-keeping and regular audits.
- Evaluated medical equipment and recommended upgrades when necessary.
- Provided support to medical staff in resolving medical equipment problems.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
Dental Assistant
Captain James A. Lovell Great Lakes Navy Base
North Chicago, IL
02.2010 - 09.2019
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays and panoramic's safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
Education
Associate of Applied Science - Medical Supply Technician
College of Lake County
Grayslake, ILGED - Certified Nursing Assistant
Paul Simon Job Corps
Chicago, IL06.2006
Skills
Enhanced communication among healthcare professionals by cultivating expertise in medical terminology across diverse clinical environments
Facilitated collaboration among medical personnel to strengthen teamwork initiatives Led efforts to enhance communication methods for efficient information dissemination Contributed to daily team meetings to optimize clinic workflow
Directed phone interactions and greeted patients to streamline front-desk operations
Implemented structured organization and prioritization of tasks to uphold adherence to established regulations and policies
Formulated and implemented communication approaches to enhance clarity and effectiveness across multiple mediums including electronic, written, phone, and personal interactions
Promoted an inclusive culture to enhance collaboration and respect for diverse viewpoints and experiences
Led efforts to create a supportive environment that prioritizes professionalism and collaborative growth
Enhanced team collaboration by valuing individual cultural perspectives and aligning initiatives with shared goals
Applied relevant skills and knowledge to enhance performance in assigned responsibilities
Timeline
Medical Supply Technician
Captain James A. Lovell Great Lakes Navy Base
09.2019 - 09.2025
Dental Assistant
Captain James A. Lovell Great Lakes Navy Base
02.2010 - 09.2019
GED - Certified Nursing Assistant
Paul Simon Job Corps
Associate of Applied Science - Medical Supply Technician
College of Lake County