Rosie Harris
Cincinnati,OH
Summary
Dynamic General Manager with a proven track record at Caring Transitions, driving over $1M in annual revenue through exceptional client consulting and relationship management. Expert in operations and project management, I excel in team leadership and emotional intelligence, fostering high client satisfaction and repeat referrals while implementing effective marketing strategies.
Overview
15
15
years of professional experience
Work History
General Manager
Caring Transitions – Cincinnati West
Cincinnati, USA
01.2016 - Current
- Built and scaled relocation, downsizing, and estate transition franchise business to over $1M in annual revenue.
- Led and managed a team of 25+ employees, including hiring, training, scheduling, and performance management.
- Managed daily operations for client transitions, coordinating logistics for moving and estate liquidation services to ensure seamless experiences.
- Drove consistent sales through in-home consultations, clear value-based proposals, and trust-centered communication.
- Acted as primary consultant for seniors and families navigating emotionally complex transitions.
- Delivered workshops and presentations to senior organizations and families, enhancing community engagement and awareness of services.
- Developed marketing strategies to increase visibility in the Cincinnati area.
- Licensed Auction Firm Manager (Ohio, Kentucky), ensuring compliance and professional standards.
Field Merchandising and Demonstration Coordinator
SodaStream International, SODA
Cincinnati, OH
12.2010 - 08.2016
- Liaised with talent agencies, sales groups, and major retail customers to execute in-store demonstrations.
- Developed sales targets and marketing objectives to drive success of high-volume demonstration programs.
- Created and implemented effective sales training documents for in-store event application.
- Led supply chain management of demonstration materials, ensuring timely inventory maintenance and effective order placement.
- Organized schedules for field merchandisers while analyzing operational statistics to identify and leverage sales trends.
- Utilized Microsoft Office and Dropbox for efficient daily task management.
- Constructed and formatted standard operating procedures for current and future merchandising specialists.
Education
Bachelor of Science - Apparel Merchandising
Indiana University, Bloomington
Bloomington, IN05-2007
Skills
- Project management
- Sales and business development
- Account management
- Client consulting
- Closing techniques
- Marketing strategy
- CRM proficiency
- Process improvement
- Team leadership
- Time management
- Scheduling expertise
- Effective communication
- Public speaking
- Conflict resolution skills
- Emotional intelligence
- Transitions support
Availability And Goals
Seeking a remote or flexible role starting August 2026 in consulting, client success, sales, account management
Timeline
General Manager
Caring Transitions – Cincinnati West
01.2016 - Current
Field Merchandising and Demonstration Coordinator
SodaStream International, SODA
12.2010 - 08.2016
Bachelor of Science - Apparel Merchandising
Indiana University, Bloomington