Rosie Thompson
Summary
Dynamic and detail-oriented Receptionist with a proven track record at Stagecoach Inn, excelling in organization and customer relations. Mastered multitasking and maintained data accuracy, significantly enhancing client satisfaction. Skilled in data entry and adept at creating positive first impressions, consistently resolving customer issues with efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Stagecoach Inn
06.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Looked outside known experience to find solutions and produce results.
Education
No Degree -
Salmon Senior Junior High School
Salmon, ID05-2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Scheduling
- Clerical support
- Mail handling
- Documentation and reporting
- Typing speed
- Tech-Savvy
- Travel arrangements
Certification
- Microsoft Office Specialist (MOS) Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Receptionist
Stagecoach Inn
06.2024 - Current
No Degree -
Salmon Senior Junior High School
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