Rosie Traversi
Guerneville,CA
Summary
Experienced Access Coordinator with a background in benefits screening, coordinated entry, and client support. Known for strong communication, teamwork, and patient-focused service that helps connect community members to needed resources.
Overview
12
12
years of professional experience
Work History
Access Coordinator
West County Health Centers
Guerneville, California
08.2014 - Current
- Coordinated Entry Access Point for West County Health Centers.
- Reviewed public benefits applications to enhance client support and facilitate access to necessary resources.
- Identified community needs promptly and efficiently to tailor services and improve client outcomes.
- Delivered excellent service and attention during face-to-face and phone interactions, fostering positive client relationships.
- Approached people and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Received recognition from management for consistently delivering exceptional service to clients.
- Serve as the Licensed Health Center representative on the Sonoma County Homeless Coalition Board to advocate for homeless services.
Medical Assistant
West County Health Centers
Sebastopol, California
08.2014 - 10.2018
- Assisted West County Health Centers patients with intake and rooming procedures.
- Recorded vital signs and updated electronic health records for primary care visits.
- Administered injections, medications, and treatments following physician instructions.
- Supported providers with specimen collection and basic in-office procedures.
- Prepared exam rooms and stocked clinical supplies for family medicine appointments.
- Educated patients on visit instructions, medications, and preventive care needs.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained confidential records and followed West County Health Centers clinic protocols.
Education
MA Certification - Medical Assistant
Empire Collage
Santa Rosa, CA06-2009
Skills
- Coordinated entry
- Benefits screening
- Electronic health records
- Patient intake
- Referral coordination
- Community resource management
- Client advocacy
- Client-centered decision-making
- Medical terminology
- Team collaboration
- Effective communication
- Interpersonal relations
Timeline
Access Coordinator
West County Health Centers
08.2014 - Current
Medical Assistant
West County Health Centers
08.2014 - 10.2018
MA Certification - Medical Assistant
Empire Collage