Rosie Villalobos

• Welcomed customers and provided friendly, attentive service by assisting with product locations, availability, pricing, features, and benefits.
• Responded promptly to customer inquiries and retrieved requested merchandise to ensure a positive shopping experience.
• Organized and maintained shelves, racks, and displays according to planograms and merchandising guidelines to improve product visibility and accessibility.
• Monitored inventory levels and replenished merchandise based on customer demand to maintain product availability and minimize shortages.
• Received and processed incoming shipments by unloading and unpacking merchandise, verifying quantities against invoices, and stocking products according to store guidelines.
• Maintained clean, organized, and orderly stockroom and sales floor areas to support efficient store operations and a positive customer experience.
• Collaborated with team members to complete restocking and merchandising tasks efficiently, particularly during high-volume periods.
• Verified price tags and updated product pricing, promotional signs, and temporary displays to ensure accuracy and support sales initiatives.
• Operated cash registers and point-of-sale (POS) systems to process customer purchases accurately and efficiently.
• Monitored merchandise for expiration dates and product quality, promptly removing outdated or unsuitable items from the sales floor.

• Provided friendly and attentive customer service by assisting shoppers with product locations, availability, pricing, and general store inquiries.
• Greeted customers and responded promptly to questions while maintaining a helpful and professional demeanor.
• Operated cash registers and point-of-sale (POS) systems, accurately processing cash, credit, and digital payments in a fast-paced environment.
• Processed purchases, refunds, credits, receipts, and change accurately while maintaining efficient checkout operations.
• Trained new cashiers and team members on register procedures, stocking practices, customer service standards, and daily store operations.
• Received and unloaded merchandise shipments; unpacked products, verified quantities against invoices, inspected items for damage, and prepared merchandise for stocking.
• Stocked, replenished, and organized merchandise to maintain product availability and ensure shelves and displays remained neat and accessible.
• Checked product pricing and maintained accurate price tags and promotional signage throughout the store.
• Maintained clean, organized, and safe sales floor and stockroom areas to support efficient operations and a positive shopping environment.
• Worked collaboratively with team members and management to complete stocking, receiving, cleaning, and other daily store tasks during busy periods.

Followed established procedures for merchandise handling, inventory organization, customer service, and overall store operations.

• Monitored inventory levels and recorded received merchandise manually or electronically to support accurate inventory tracking.
• Verified product pricing and maintained accurate price tags, promotional signage, and sales displays throughout the store.
• Assisted with promotional setups, markdowns, advertising displays, and merchandise presentations to increase customer engagement and support sales initiatives.
• Maintained a clean, organized, and visually appealing sales floor to enhance the overall customer shopping experience.
• Collaborated with team members and management to complete daily operational tasks and maintain efficient store operations in a fast-paced environment.