ROSIE LEE JACKSON

• In collaboration with Center Manager, mange all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly, and monthly deadlines and maintain center's operational records. Ensure efficient donor flow throughout the cente. Creating schedules for the staff and also hiring employees.

• Evaluate facility, employee work and service levels to maintain compliance with company helped implement the Reach programs to strengths to Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated employee performance and coached and trained to improve weak areas.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Maintained compliance with company policies, objectives involving KPI's and donor communication goals.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficiency.

• Developed comprehensive training materials for new hires, facilitating their smooth transition into the medical reception team.
• Greet donors and input demographic and biometric information.
• Complete vitals and perform monthly CLIA for the company as need for compliance .
• Perform all daily, monthly and quarterly calibration within the area.
• Inform all donors and clientele of new and upcoming information.
• Handle payments and leadership meetings. Performed phlebotomy and sample retrieval for Donors
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• Greet and welcome guest with the restaurant, take orders and manage day to day duties of cleaning my area, restock, money handling (pos) fast pace enviornment seat and inform guest of information, placed to-go, clean and bust tables set up of daily duties

• BEGNINNINGS CAMPUS
• Lesson Planning, data entry children and staff files, (staff hiring and interviews, supervisor of staff) and handled all day to day operations of the business