Summary
Overview
Work History
Education
Skills
Timeline
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Silvia Carrillo

El Paso,TX

Summary

Dynamic leader with extensive experience at REG 19 Head Start, excelling in team collaboration and driving measurable results through exceptional organizational and communication skills. Bilingual in English and Spanish, thrives in high-pressure situations while employing critical thinking to foster a non-judgmental atmosphere. Recognized for proficiency in MS Office and project management, consistently exceeding performance targets while strategically enhancing resource utilization to boost profitability. Committed to delivering superior customer experiences that align with business objectives, exhibiting strong decision-making and relationship-building capabilities.

Overview

12
12
years of professional experience

Work History

Assistant Center Manager

REG 19 Head Start
02.2020 - Current

Quality Control and Wellness Coordinator

News Bank Inc.
El Paso, TX
02.2013 - 02.2020

Case Worker (Social Services)

El Paso Juvenile Justice Center
El Paso, TX
06.2015 - 12.2017

Education

Bachelor's - Social Psychology

Park University
Fort Bliss, TX
12.2024

Associate in Science - Social Psychology

Park University
Fort Bliss, TX
10.2019

Skills

  • Bilingual English and Spanish
  • Critical thinking
  • Ability to cope with stressful situations
  • Motivation and Problem solving
  • Ability to gain peoples trust and confidence
  • Non-Judgmental approach
  • Positive and Responsible attitude
  • Excellent Communication Skills
  • Confidentiality
  • Staff training and development
  • Goal setting and tracking
  • Employee engagement
  • Performance management
  • Results driven
  • Foster team work
  • Self-Managing

Timeline

Assistant Center Manager

REG 19 Head Start
02.2020 - Current

Case Worker (Social Services)

El Paso Juvenile Justice Center
06.2015 - 12.2017

Quality Control and Wellness Coordinator

News Bank Inc.
02.2013 - 02.2020

Bachelor's - Social Psychology

Park University

Associate in Science - Social Psychology

Park University
Silvia Carrillo