Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
2
2
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
11.2023 - 08.2024
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Showed understanding of customer's personal style and preferences when offering product advice.
BARISTA
Brew House Coffee
03.2023 - 08.2023
Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
Performed cash handling duties accurately and efficiently to ensure accurate accounting records
Maintained an efficient workflow by restocking supplies as needed throughout the day
Answered customer phone calls and appropriately addressed questions and complaints
Updated signage and displays to promote new and expanded products and services
BARISTA
Starbucks
06.2022 - 01.2023
Operated cash registers and handled cash and card transactions
Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
Welcomed customers and answered questions regarding menu items and preparation methods
Maintained an efficient workflow by restocking supplies as needed throughout the day
Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks