Summary
Overview
Work History
Education
Skills
Timeline
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Rosina Adkins

Potomac,MD

Summary

Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.

Overview

2
2
years of professional experience

Work History

Brand Ambassador

American Eagle Outfitters, Inc
11.2023 - 08.2024
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Showed understanding of customer's personal style and preferences when offering product advice.

BARISTA

Brew House Coffee
03.2023 - 08.2023
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
  • Performed cash handling duties accurately and efficiently to ensure accurate accounting records
  • Maintained an efficient workflow by restocking supplies as needed throughout the day
  • Answered customer phone calls and appropriately addressed questions and complaints
  • Updated signage and displays to promote new and expanded products and services

BARISTA

Starbucks
06.2022 - 01.2023
  • Operated cash registers and handled cash and card transactions
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Welcomed customers and answered questions regarding menu items and preparation methods
  • Maintained an efficient workflow by restocking supplies as needed throughout the day
  • Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks

Education

Bachelor of Arts - Film And Video Production

Hofstra University
Hempstead, NY
05.2028

Skills

  • Adaptive and Creative
  • Excellent Memory
  • Sales Expertise
  • Conflict Mediation
  • Product Display
  • Cash Register Operation

Timeline

Brand Ambassador

American Eagle Outfitters, Inc
11.2023 - 08.2024

BARISTA

Brew House Coffee
03.2023 - 08.2023

BARISTA

Starbucks
06.2022 - 01.2023

Bachelor of Arts - Film And Video Production

Hofstra University
Rosina Adkins