Rosio Calvo
West Valley City
Summary
Retail worker with a focus on delivering customer satisfaction and maintaining accurate cash-handling procedures. Proven ability to work collaboratively within a team, and adapt to dynamic retail environments. Reliable and hardworking, with a positive and upbeat attitude. Understands inventory management and organization, with skills in stock replenishment and maintaining a clean work environment. Capable of ensuring smooth backroom operations, and supporting overall store efficiency.
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Passenger Service Agent with experience in providing high-quality customer service at busy airports. Possess specialized skills in customer service, issue resolution, and boarding procedures. Excel in communication, teamwork, and adaptability, ensuring seamless travel experiences for passengers.
Overview
3
3
years of professional experience
Work History
Office Cleaner
La Mas Picosita
West Valley City
06.2022 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Adhered to company policies regarding use of cleaning products and proper disposal of hazardous materials.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Passenger Service Agent/Baggage Handler
Prospect Airport Services
Salt Lake City
04.2025 - 06.2025
- Provided assistance to passengers with limited mobility, special needs and unaccompanied minor.
- Informed passengers of any changes in flight schedules or other travel related matters.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Assisted passengers with their luggage needs.
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport. Coordinated services for arriving and departing passenger.
Back Room, Sales Floor, Cashier Associate
Marshalls
West Valley City
08.2023 - 04.2025
- Streamlined checkout process for faster service and better customer experience.
- Worked effectively in fast-paced environments.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Received incoming merchandise and stored in correct stock locations.
- Adhered to all safety protocols when handling merchandise or operating equipment.
Education
High School Diploma -
East High School
Salt Lake City, UT06.2023
Some College (No Degree) - Business
Salt Lake Community College
Salt Lake City, UTSkills
- Telephone skills
- Customer service
- Cash handling expertise
- Multitasking and organization
- Passenger assistance
- Safety protocols and procedures
- Problem solving
- Baggage handling
- Team collaboration
- Communication skills
Languages
English
Full Professional
Spanish
Professional
Timeline
Passenger Service Agent/Baggage Handler
Prospect Airport Services
04.2025 - 06.2025
Back Room, Sales Floor, Cashier Associate
Marshalls
08.2023 - 04.2025
Office Cleaner
La Mas Picosita
06.2022 - Current
High School Diploma -
East High School
Some College (No Degree) - Business
Salt Lake Community College
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