Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

ROSITA UINI

KEMPNER,TX
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Summary

Strategic Information Technology Manager skilled at optimizing security standards, improving planning processes and managing systems and network implementation to satisfy requirements per NIST, FISMA, Risk Management Framework (RMF) and other government guidelines. Expertise in strategic planning and risk management and also installing, configuring and monitoring complex systems and infrastructures. Possess Security+, Network+ and CEH certifications. Has an active TS/SCI clearance.

Overview

10
years of professional experience

Work History

US Army

Information Systems Engineer
06.2022 - Current

Job overview

  • Assisted in migration of legacy systems to modern platforms with minimal disruption to business operations.
  • Collaborated with cross-functional teams to ensure seamless integration of new systems and applications.
  • Provided end-user support, successfully resolving technical issues in timely manner through troubleshooting techniques.
  • Enhanced network security by implementing advanced firewall configurations and monitoring tools.
  • Contributed to long-term IT strategy planning by providing insights into current trends, challenges, and opportunities in information systems engineering.
  • Spearheaded technology projects from inception to completion, meeting all deadlines and budget requirements.
  • Led efforts to achieve certification under industry-standard cybersecurity frameworks such as ISO 27001 or NIST Cybersecurity Framework.
  • Improved data security with implementation of comprehensive cybersecurity measures.
  • Collaborated with cross-functional teams to implement targeted cybersecurity strategies and solutions.

Army

Director of Operations
05.2021 - 05.2022

Job overview

  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
  • Negotiated favorable contracts with Microsoft and Cisco to reduce costs without compromising on product or service quality.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Safeguarded sensitive customer information by designing encryption solutions tailored to organizational requirements and industry standards.
  • Drove incident response process improvements through root cause analysis, lessons learned reviews, and continuous refinement of playbooks.
  • Aligned cybersecurity initiatives with broader corporate goals by closely collaborating with executive leadership teams.

Army

Knowledge Manager
09.2018 - 05.2021

Job overview

  • Fostered strong relationships with external partners, enabling access to additional resources and expertise to support ongoing business initiatives.
  • Promoted employee engagement in knowledge sharing activities through incentives such as recognition programs and rewards systems.
  • Maintained high level of customer satisfaction by promptly addressing inquiries related to proprietary software applications.
  • Assisted project managers in capturing and retaining valuable project-related knowledge for future reference and reuse.
  • Created detailed documentation of company policies and procedures, promoting consistency across business operations.
  • Improved knowledge management processes by identifying gaps and implementing effective solutions.
  • Collaborated with IT team to maintain system performance, ensuring seamless access to critical information resources at all times.
  • Developed comprehensive training materials for new hires, improving onboarding efficiency and reducing ramp-up time.
  • Improved data collection methods by designing surveys, polls and other instruments.
  • Increased collaboration among teams by creating cross-functional platforms for sharing expertise and best practices.
  • Streamlined information flow through development and implementation of robust knowledge repositories.

Army

Information Systems Technician
01.2018 - 05.2021

Job overview

  • Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for end-users.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Fostered a culture of continuous improvement through ongoing evaluation of workflows, procedures, and technology utilization.
  • Streamlined helpdesk processes, enhancing end-user satisfaction rates while reducing response times for support requests.
  • Managed deployment of critical software updates, ensuring minimal disruption to daily operations.
  • Performed contract and SLA oversight and facilitation of client needs to foster account growth.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Bolstered cybersecurity defenses with implementation of advanced threat detection systems and protocols.
  • Installed and configured network printers and other peripheral devices.
  • Performed network security design and integration duties.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Devised scripts and automation tools to improve system efficiency.
  • Identified and resolved network congestion issues and bottlenecks.

Education

University of Arizona
Tucson, AZ

Associate of Arts from General Studies

Park University
Kansas City, MO

Bachelor of Science from Social Psychology

University of Maryland - College Park
College Park, MD

Master of Science from Cybersecurity Management And Policy

Skills

  • IT Governance and Regulatory Compliance
  • IT Budgeting and Procurement
  • IT Risk and Incident Management
  • IT Infrastructure and Configuration Management
  • System and Network Security
  • Data Analytics
  • Cybersecurity Expertise
  • Stakeholder Management and Relationship Building
  • Virtualization and Cloud services
  • NIST
  • Risk Management Framework

Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Data Analysis and visualization (Excel, Power BI, Sharepoint)

Database Management (SQL)

Programming languages (JavaScript)

Operating systems (Windows, MAC, iOS)

Web development (CSS, HTML, JavaScript)

Cybersecurity and Network Administration (Active Directory, Antivirus Programs, Wireshark, SSO)

Cloud computing

Timeline

Information Systems Engineer

US Army
06.2022 - Current

Director of Operations

Army
05.2021 - 05.2022

Knowledge Manager

Army
09.2018 - 05.2021

Information Systems Technician

Army
01.2018 - 05.2021

University of Arizona

Associate of Arts from General Studies

Park University

Bachelor of Science from Social Psychology

University of Maryland - College Park

Master of Science from Cybersecurity Management And Policy
ROSITA UINI