Rosmaggi Lopez
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Paralegal/Legal Assistant
Law Office Of Enrique Rosario
Philadelphia, PA
02.2016 - Current
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Developed positive working relationship with courts, clients, law enforcement members and attorneys.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
- Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
- Prepared for trials, conducting legal research and drafting pleadings.
- Interviewed and prepared intake sheets for clients in Spanish and English.
- Transcribed weekly and bi-weekly calendar meetings for staff and attorneys.
Patient Coordinator
Northeast Philadelphia Vascular Surgeons
Philadelphia, PA
07.2013 - 02.2016
- Provided complete patient assessments and communicated with patients to understand medical histories.
- Aided in development and betterment of patient management and workflow processes.
- Shared patient status updates during shift changes for continuum of care.
- Trained nurses and employees and fostered growth through consistent hands-on learning.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Worked with patients to schedule tests and procedures.
- Reviewed medical charts and served as liaison between patient, doctor and hospital.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Maintained inventory of products for sufficient supply in office.
Customer Service Representative
Greendrop
Bensalem, PA
10.2010 - 07.2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Trained new personnel regarding company operations, policies and services.
Education
High School Diploma -
Thomas A Edison High School
Philadelphia, PA06.2004
Skills
- Correspondence and Legal Forms Drafting
- Legal Terminology
- Filing System Organization
- Office Management
- Exceptional Telephone Etiquette
- Email Correspondence
- Confidentiality and Discretion
- Client Support
- Writing and Editing
Languages
Spanish
Native or Bilingual
Timeline
Paralegal/Legal Assistant
Law Office Of Enrique Rosario
02.2016 - Current
Patient Coordinator
Northeast Philadelphia Vascular Surgeons
07.2013 - 02.2016
Customer Service Representative
Greendrop
10.2010 - 07.2013
High School Diploma -
Thomas A Edison High School
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