Ross Gines
Parkville,MD
Summary
Results-driven Network Engineer with 15 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
16
16
years of professional experience
Work History
Network Engineer II
The University of Maryland Medical System
Towson, MD
12.2012 - Current
- Installation, and support of network hardware & infrastructure including LAN/WAN systems
- Provided network support services for devices such as switches, firewalls, routers and other hardware.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Perform On-call duties as needed
Data Network Engineer
Catholic Health Initiatives
Towson, MD
09.2009 - 12.2012
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Supported data center power and cooling infrastructure and consistently applied critical facility operational best practices.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
- Perform On-call duties as needed
Desktop Analyst
Catholic Health Initatives
Towson, MD
06.2006 - 09.2009
- Installed new hardware and software, patched systems and configured settings.
- Maintained, analyzed, troubleshot and repaired computer systems, hardware and computer peripherals.
- Used advanced technical knowledge and troubleshooting skills to diagnose problems with desktops, mobile devices, applications and peripheral equipment.
- Provided on-site and remote technical support to users.
- Perform On-call duties as needed.
Education
Associates - Computer System Specialist
YTI Career Institute
York, PA06.2006
Skills
- Installation Management
- Technology Recommendations
- Technology Upgrades
- Requirements Specifications
- Equipment Configuration
- Network Hardware and Software
- Network Maintenance and Repair
- Switches and Routers
- Wireless Access Point
- Network Monitoring and Tracking
- SNMP Monitoring
Timeline
Network Engineer II
The University of Maryland Medical System
12.2012 - Current
Data Network Engineer
Catholic Health Initiatives
09.2009 - 12.2012
Desktop Analyst
Catholic Health Initatives
06.2006 - 09.2009
Associates - Computer System Specialist
YTI Career Institute
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