Detail-oriented accounting professional with experience in payment processing, invoice processing, and bookkeeping. Known for accurate recordkeeping, organized files, and resolving discrepancies quickly to support smooth financial operations.
Work History
Accounting Clerk
2 Years 2 Months
Arcadia | 08.2024 - Current
Reconciled invoices, purchase orders, and vendor statements.
Processed accounts payable and receivable transactions with accuracy.
Verified supporting documentation before posting journal entries.
Entered financial data into accounting systems and maintained organized records.
Resolved discrepancies by researching transactions and correcting errors.
Coordinated with internal teams to ensure timely billing and payment processing.
Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Maintained accounting records utilizing in-house and client systems.
Manager
5 Years 2 Months
Spectrum | 06.2019 - 08.2024
Led daily operations, aligning team priorities with customer care standards and service goals.
Coached staff on billing processes, escalation handling, and quality expectations.
Implemented process improvements that reduced delays and strengthened issue resolution.
Analyzed performance trends to refine workflows and improve service consistency.
Coordinated cross-functional communication between operations, support, and leadership teams.
Reviewed customer feedback and operational reports to guide corrective actions and training.
Managed workforce schedules and staffing needs to maintain coverage across service demands.
Sales Associate
3 Years 5 Months
Best Buy | 01.2016 - 06.2019
Advised customers on product features, compatibility, and protection plans to support confident purchasing decisions.
Processed sales transactions accurately using point-of-sale systems and maintained secure cash handling.
Resolved customer concerns by coordinating returns, exchanges, and service requests with policy compliance.
Maintained organized sales floor, restocked merchandise, and ensured product displays reflected current promotions.