Ross Kownatsky Jr.
Burlington Twp.,NJ
Overview
7
7
years of professional experience
Work History
Fire Alarm Technician
Siemens Building Technologies
07.2023 - Current
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Responded to maintenance calls and troubleshot devices.
- Enhanced fire safety in various facilities by installing and maintaining fire alarm systems.
- Maintained accurate documentation of all installation projects, supporting efficient project management processes and recordkeeping requirements.
Auto Mechanic Technician
SND AUTO
09.2021 - 06.2023
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Diagnosed problems via manual, visual, and computer-assisted methods.
- Read and followed technical documentation to complete accurate repairs.
- Maintained detailed records of services performed to streamline future maintenance processes for customers.
911 Dispatcher
Central Communications
01.2020 - 02.2022
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Maintained up-to-date knowledge of local geography and jurisdiction boundaries to ensure accurate dispatching of emergency services personnel.
- Coordinated multi-agency responses during large-scale incidents, ensuring smooth inter-agency collaboration and optimal resource utilization.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Maintain confidentiality of work-related information and materials.
Inspector
Johnson Controls
06.2017 - 12.2019
- Access to Top Secret areas in government and private buildings.
- Install, diagnose and repair/replace wiring, devices and both analog and digital control panels for fire alarm systems
- Served as a technical advisor on systems programming and configuration, as well as coordinate code requirements with local fire marshals.
- Maintain and repair smoke and heat detectors, magnetic door holders, and fire alarm system components, including circuit cards, power supplies, software, copper and fiber optic systems platforms.
Education
High School Diploma -
Moorestown High School
Moorestown, NJ02.2017
Skills
- Excellent customer service, leadership, and communication skills Mechanically inclined Organization skills Ability to work in adverse conditions Technologically inclined Ability to get and maintain clearances
Timeline
Fire Alarm Technician
Siemens Building Technologies
07.2023 - Current
Auto Mechanic Technician
SND AUTO
09.2021 - 06.2023
911 Dispatcher
Central Communications
01.2020 - 02.2022
Inspector
Johnson Controls
06.2017 - 12.2019
High School Diploma -
Moorestown High School
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