Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ross Lodge

Summary

I am an outgoing, friendly, extrovert looking to secure a career with room for long term growth. I have been in customer server industry most of my career and would like to transfer that over in the Tech industry with clients I can build relationships with.

Overview

7
7
years of professional experience

Work History

Carpet Cleaning Technician

First Choice Carpet Care
02.2022 - Current
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Upsold upholstery cleaning and [Product or Service] to customers to boost revenue.
  • Inspected cleaning sites to provide cost estimates to customers.
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Performed specialty treatments on stains.


Server

Colorado Mountain Brewery
08.2021 - 01.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Chuy's Tex-Mex Restaurant
01.2017 - 07.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Westwood High School
Austin, TX
05.2012

Skills

  • Multitasking
  • Strong Work Ethic
  • Flexibility
  • Problem-Solving
  • Computer Literacy
  • Strong Communication
  • Computer Knowledge

References

Craig Beaver

Owner of First Choice Carpet Care

(512)-801-2266


Stacy Solis

Director Of Operations, IBT Apps

(512)663-9940

Timeline

Carpet Cleaning Technician

First Choice Carpet Care
02.2022 - Current

Server

Colorado Mountain Brewery
08.2021 - 01.2022

Server

Chuy's Tex-Mex Restaurant
01.2017 - 07.2021

High School Diploma -

Westwood High School

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Ross Lodge