Overview
Work History
Education
Skills
Timeline
AccountManager

Ross O'Keefe

Milwaukie,OR

Overview

14
14
years of professional experience

Work History

Account Manager

Landing
07.2021 - 12.2022
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.

Marketing Assistant

Luminous Botanicals
02.2018 - 06.2021
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Compiled product, market and customer data to generate informed sales and profit projections.
  • Proofread marketing collateral ahead of printing to eliminate errors.

Access Services Representative

Multnomah County Library
05.2016 - 01.2018
  • Helped address patron complaints through timely corrective actions and appropriate referrals.
  • Kept current with literature and advancements to help patrons use the library to their advantage.
  • Taught patrons to use computers, printers, projectors, and Microsoft Office suite.
  • Worked with patrons to ascertain issues and make referrals to appropriate specialists.

Logistics Coordinator

City Of New Orleans
08.2008 - 05.2016
  • Tracked orders and notified customers of status or potential delays.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Generated documentation and information required for customer shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

Mass Communications -

Auburn University
Auburn, AL
05.2003

Skills

  • Account Verification
  • Staff Management
  • Order Management
  • Issue Resolution
  • Regional Accounts
  • New Account Creation
  • Strategic Planning

Timeline

Account Manager

Landing
07.2021 - 12.2022

Marketing Assistant

Luminous Botanicals
02.2018 - 06.2021

Access Services Representative

Multnomah County Library
05.2016 - 01.2018

Logistics Coordinator

City Of New Orleans
08.2008 - 05.2016

Mass Communications -

Auburn University

Similar Profiles

CREATE PROFILE
Ross O'Keefe