Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Ross Toth

Mayfield Village,USA

Summary

Senior Account Manager with 27 years of experience in the steel and flat-rolled products industry. Proven ability to build books of business, manage multimillion-dollar customer portfolios, and deliver high-touch customer service. Known for strong relationship-building, cross-functional collaboration, and consistent revenue growth.

Overview

28
28
years of professional experience

Work History

Account Manager

Hascall Steel Company
08.2025 - Current
  • Managed customer accounts in flat-rolled steel market, driving retention and growth initiatives.
  • Provided quotes, coordinated orders, and delivered customer support to enhance satisfaction.
  • Partnered with internal teams to ensure timely and accurate order fulfillment.

Account Manager

Reibus International
07.2024 - 05.2025
  • Built a book of business from the ground up in the flat-rolled steel market.
  • Facilitated customer engagement via phone, email, virtual meetings, and in-person visits to enhance satisfaction.
  • Collaborated with ownership to create tailored supply solutions that addressed client needs.
  • Managed closure of business operations in response to changing market conditions.

Account Manager

Anchor Bay Steel
09.2022 - 09.2023
  • Managed client relationships to ensure satisfaction and retention.
  • Cultivated new customer relationships, expanding sales portfolio.
  • Developed proposals tailored to client needs and specifications.
  • Implemented blanket order programs, optimizing inventory management.
  • Coordinated project timelines and deliverables with internal teams.

Account Manager

Majestic Steel USA
02.2011 - 08.2022
  • Managed 200+ active customers generating over $24M in annual revenue.
  • Managed full sales cycle from quoting to order entry, logistics, and customer support to ensure seamless operations.
  • Utilized CRM tools to enhance customer engagement and foster long-term account growth.

Floor Lead / Account Specialist

Majestic Steel USA
01.1998 - 01.2011
  • Held progressive roles in warehouse operations, inventory control, logistics coordination, and customer-facing sales support.
  • Supervised daily operations and workflow of steel processing teams.
  • Ensured compliance with safety regulations and quality standards.
  • Trained new employees on equipment operation and safety protocols.

Education

Diploma -

Maple Heights High School
01.1996

Skills

  • Account Management
  • Customer Retention
  • Business Development
  • Sales Forecasting
  • Quoting & Order Management
  • CRM & Sales Tools
  • Negotiation Techniques
  • Cross-Functional Collaboration
  • Remote Sales
  • Industry Knowledge
  • Hold & Release

Community Service

Volunteer, Ronald McDonald House

Timeline

Account Manager

Hascall Steel Company
08.2025 - Current

Account Manager

Reibus International
07.2024 - 05.2025

Account Manager

Anchor Bay Steel
09.2022 - 09.2023

Account Manager

Majestic Steel USA
02.2011 - 08.2022

Floor Lead / Account Specialist

Majestic Steel USA
01.1998 - 01.2011

Diploma -

Maple Heights High School
Ross Toth