Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

ROSSA MARI BUGARIN

West Jordan,UT

Summary

Intuitive Training Manager with 15+ years of experience motivated to improve organization and employee performance by creating environment of mutual respect, trust, consensus-building and accountability. Highly adaptable in high pressure situations and passionate about people development.

Overview

17
17
years of professional experience

Work History

Senior Operating Partner

Cafe Zupas
04.2021 - Current
  • Managed day-to-day operations through implementing unique Cafe Zupas specific behaviors that drives revenue growth
  • Created apositive dining atmosphere by maintaining high standards of cleanliness and organization throughout restaurant, and forging authentic relationships with guests
  • Influenced high performing team of 25-35 Cafe Zupas 10 personalities using Edge Training system and constant, daily feedback
  • Partnered with District Mentor, Catering Mentor and Talent Mentor to achieve current company initiatives through 4 Disciplines of Execution
  • Cultivated a culture of positivity and accountability to reduce employee turnover and uphold team morale
  • Managed food cost and labor cost budgets to company target to increase profitability

Certified Training Manager

Chipotle Mexican Grill
10.2014 - Current
  • Implemented systematic recruiting, interviewing, onboarding and orientations for all trainees
  • Maintained a sustainable training system utilizing company tools and resources
  • Acted as brand ambassador and subject matter expert in all training systems and company standards
  • Executed effective and thoughtful schedules to protect training culture, deliver an excellent guest experience and ensure a safe food environment
  • Developed internal and external future leaders for the patch or subregion into proven, successful managers
  • Sustainably achieved company initiatives and key priorities at the highest level
  • Analyzed success and failures to improve restaurant performance and inform future strategies.

Restaurant General Manager

Yum Brands, Inc
01.2007 - 03.2015
  • Selected and retained outstanding crew and managers
  • Created thoughtful schedules and accurate sales projections to ensure proper deployment for lunch and dinner peak periods
  • Trained every crew and manager effectively
  • Ensured compliance to all company standards and policies
  • Complied with and adhered to food safety protocols
  • Built sales through execution of local and in-restaurant marketing tactics
  • Maximized profitability by controlling expenses and executing food and labor fundamentals.

Education

Associate of Science - Nursing

Centro Escolar University
Manila, Philippines
06.2006

Skills

  • Leadership Training
  • Operations Management
  • Skilled Multi-tasker
  • Fluent in English & Tagalog
  • Time management
  • Self-motivated professional

Accomplishments

- Developed 5 General Managers and 15 Hourly Managers

- Achieved Senior Operating Partner level in 3 years

- Awarded number one in the patch for Best Sales Plan, Best PAC and Best Food Safety in 2020

- Awarded number one in the company for Best Guest Satisfaction in 2020 and 2021

References

  • Melissa Lee (District Manager, Cafe Zupas) - (415) 635-7123
  • Jonathan Stewart (District Mentor, Cafe Zupas) - (415) 858-9926
  • Cherry Martinez (Certified Training Manager) - (801) 686-3148
  • Steven Pham, (District Manager, Chipotle Mexican Grill) - (415) 416-8858

Timeline

Senior Operating Partner

Cafe Zupas
04.2021 - Current

Certified Training Manager

Chipotle Mexican Grill
10.2014 - Current

Restaurant General Manager

Yum Brands, Inc
01.2007 - 03.2015

Associate of Science - Nursing

Centro Escolar University

Similar Profiles

CREATE PROFILE
ROSSA MARI BUGARIN