Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
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Rossana Estrada

Los Angeles,CA

Summary

Accomplished professional with 10+ years of experience conducting research and building content strategies to drive customer engagement for multi million dollar brands. Empathic communicator who creates narratives that resonate with the end user, and builds meaningful relationships. Dynamic leader, ready to apply multifaceted, interdisciplinary skillset within cross-functional teams.

Overview

9
9
years of professional experience

Work History

Senior Content Marketing Manager

Baldwin Risk Partners (BRP)
03.2024 - Current

BRP is a top 20 insurance broker delivering tailored insurance and risk mitigation to 1.2+ million clients.

  • Bolster sales’ adoption of marketing assets through content hub, generating $1M of revenue in first quarter of rollout
  • Enhance visibility of 30 key sales teams through integrated marketing plans that support account based sales strategy
  • Overhauled and SEO optimized copy across 60+ web pages for new brand, collaborating with highly cross-functional teams
  • Supervise content strategy for brand consolidation of 54 entities across U.S., spanning all areas of insurance
  • Deliver thought leadership content that generates thousands of likes and countless impressions across socials.

Content Marketing Manager

Baldwin Risk Partners (BRP)
10.2022 - 03.2024
  • Manage and mentor 3 team members and several outsourced writers across geographies, ensuring team meets OKRs
  • Align team with internal and external stakeholders to execute transition to new brand, overseeing 600+ assets
  • Launched competitive intel program to leverage market insights for differentiated positioning of services and products
  • Led roll out of new content hub for 1000 users that improves access to collateral and aligns content with sales cycle
  • Cross-functionally collaborate with teams to build go-to-market strategies and campaigns for products and upsell opportunities.

Content Writer

Baldwin Risk Partners (BRP)
03.2021 - 10.2022
  • Spearhead development of content calendar across multiple lines of business and help manage its timely execution
  • Publish long and short form B2B/B2C content with distinct messaging for varying personas, pain points, and products
  • Collaborate with Marketing, Sales, and other business units to distill insights for thought leadership content and positioning
  • Produce average of 16 pieces per month (500 to 1500 words each), all while ensuring accuracy and optimizing for SEO
  • First hire, assisted in onboarding of new team members by creating training assets and documenting internal processes.

Content Marketing Lead

Dickerson Insurance Services
05.2019 - 03.2021

DIS is a managing general agent that partners with health insurance carriers to deliver affordable employee health benefits.

  • Manage content creation, garner competitive intelligence, and identify buyer personas to develop refined collateral
  • Established lead handoff workflow with Sales, delivering 10% increase in qualified leads month over month
  • Own delineation of department processes and development of internal documents for cross-functional alignment
  • Measure effectiveness of content and collaborate with business leaders to improve product launches and positioning
  • Led migration project from legacy system to Salesforce and ensured data integrity for 50,000+ contacts.

Business Development Representative

Signal Sciences
11.2017 - 12.2018

Signal Sciences is a cybersecurity, B2B SaaS company that protects critical web applications for Fortune 500 companies.

  • Drove adoption of enhanced messaging across BDR team, generating $12 million in new opportunities per quarter
  • Optimized outreach by analyzing open rates, CTR, A/B tests, and buyer profiles, increasing open rate from 40% to 55%
  • Developed effective partner referral program collateral by following market trends, competitors, and differentiators
  • Broke into 90 key accounts, hit 250+calls/week, and managed 450+ prospects/month while toggling various priorities
  • Cut onboarding time for new hires from 90 to 60 days by documenting processes and consolidating training materials.

Content Marketing Specialist

University of Southern California
10.2015 - 11.2017

Brought onto a grant-funded project that connected high-need children to healthcare resources, including dentists and doctors.

  • Liaised with faculty, staff, and vendors to design SEO-optimized, on-brand digital and print marketing collateral
  • Copy edited and co-wrote research proposals, including successful $18 million grant application
  • Created 11 education modules and teaching materials for volunteers compliant with HIPAA, USDA, and USC guidelines
  • Delineated approaches and processes for consistent development and distribution of content to key personas
  • Struck alliances with 78 partners and exceeded goal of enrolling 800 children/month via multi-channel campaigns

Marketing Coordinator

Peace Over Violence
12.2014 - 10.2015

POV is a nonprofit crisis agency that provides mental health resources to survivors of sexual assault and domestic violence.

  • Managed social media, monitored online presence, and built social media calendar to drive program awareness
  • Created presentation and education materials for 12-unit curriculum implemented across 15 community sites
  • Originate content and drive engaging storytelling to build relationships with community members and partners
  • Oversaw organization and workflow for storing and sharing internal and external communications assets
  • Ensured consistent brand messaging across online, print, and video collateral by collaborating with leadership

Education

Bachelor of Arts - History

Swarthmore College
Philadelphia, PA
05.2015

Skills

  • SalesForce
  • Google Drive
  • Microsoft Office
  • Google Analytics
  • Keyword analysis
  • SEO proficiency
  • Content Strategy Development
  • Content Editing
  • WordPress
  • HubSpot
  • Content Management Systems
  • Project Management
  • Digital Marketing
  • Social Media
  • Relationship Building
  • Copywriting
  • Public Speaking
  • Team Management
  • Brand Activation
  • Positioning
  • Go-to-Market Strategy
  • Thought Leadership
  • Competitive Intelligence
  • Market Research
  • Marketing Campaigns
  • Sales Enablement

Accomplishments

  • 2020 Dickerson Insurance Services Employee of the Year, for contributions to the Marketing Team
  • 2018 Signal Sciences Business Development Representative of the Year

Languages

Spanish
Native or Bilingual
French
Professional Working

Timeline

Senior Content Marketing Manager

Baldwin Risk Partners (BRP)
03.2024 - Current

Content Marketing Manager

Baldwin Risk Partners (BRP)
10.2022 - 03.2024

Content Writer

Baldwin Risk Partners (BRP)
03.2021 - 10.2022

Content Marketing Lead

Dickerson Insurance Services
05.2019 - 03.2021

Business Development Representative

Signal Sciences
11.2017 - 12.2018

Content Marketing Specialist

University of Southern California
10.2015 - 11.2017

Marketing Coordinator

Peace Over Violence
12.2014 - 10.2015

Bachelor of Arts - History

Swarthmore College
Rossana Estrada