Rossanna Udaeta-lecca
Richmond, VA,VA
Summary
Dynamic salon professional with a proven track record at Haircuttery and as the owner/operator of Luna Sol Hair Salon. Excelled in customer service and creative thinking, significantly enhancing client retention and salon offerings. Skilled in multitasking and fostering teamwork, consistently ensuring top-quality experiences and staying ahead of industry trends.
Overview
2025
2025
years of professional experience
Work History
Stylist
Haircuttery
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Salon Owner/Operator
Luna Sol Hair Salon
3223 Skipwith Road, 11, Richmond, 804-916-9523, 23294
06.2024 - 01.2025
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
Education
High School Diploma -
Deep Run High School
Glen Allen, VA06.2009
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Creative thinking
- Teamwork and collaboration
Timeline
Salon Owner/Operator
Luna Sol Hair Salon
06.2024 - 01.2025
Stylist
Haircuttery
High School Diploma -
Deep Run High School