Rossi Oteri

Garlic World

01.2020 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives, and communication goals.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Achieved results by working with staff to meet established targets.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.