Rossibell Diaz
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills and as Bartender with broad experience, poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
6
6
years of professional experience
Work History
Bartender
Whiskey Trader
New York, NY
06.2021 - 01.2024
- Strong knowledge of spirits and cocktails.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Completed regular bar inventories and daily requisition sheets.
- Balanced daily registers and generated sales reports for management.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Collected and organized daily till totals and tips.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
Store Manager
Marks Jewelry
West New York, NJ
07.2018 - 03.2020
- Manage the sale of Diamonds and Gold Jewelry.
- Formed and sustained strategic relationships with clients.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed orders as needed.
- Operated register, handled cash and processed credit card transactions.
- Greeted and assisted customers to foster positive experiences.
- Assisted customers in selecting appropriate products or services for their needs.
- Supported sales team members to drive growth and development.
Education
Certificate of Bartending - Mixology, Spirit And Wine
New York Bartending
New York, NY04-2021
Project Manager Master - Business Administration
UNITEC
HONDURAS 03-2017
Skills
- Health Codes Compliance
- Payment Processing
- Marketing and Sales Experience
- Customer Service
- Cash and Credit Transactions
- Extensive Spirits Knowledge
- Conversant in English and Spanish
- Cash Register Operation
- Staff Management
- Sales Expertise
- Creative Mixology
- Basic Accounting
- Menu Memorization
- New Hire Training
Languages
Spanish
Professional
English
Professional
Timeline
Bartender
Whiskey Trader
06.2021 - 01.2024
Store Manager
Marks Jewelry
07.2018 - 03.2020
Certificate of Bartending - Mixology, Spirit And Wine
New York Bartending
Project Manager Master - Business Administration
UNITEC
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