Alba Ruano
Laurel,MD
Summary
Dynamic and dedicated professional with extensive experience at Chidos Tex-Mex Grill, excelling in customer service and team collaboration. Proven ability to manage high-pressure situations while delivering exceptional service. Strong multitasking skills and attention to detail ensure a welcoming atmosphere, fostering rapport with guests and enhancing their dining experience.
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
7
7
years of professional experience
Work History
Waitress
Chidos Tex-Mex Grill Restaurant
2018.02 - Current
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Restaurant Hostess
Chidos Tex-Mex Grill Restaurant
2018.02 - 2018.05
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Reservoir High School
Fulton, MD2018-05
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Chidos Tex-Mex Grill Restaurant
2018.02 - Current
Restaurant Hostess
Chidos Tex-Mex Grill Restaurant
2018.02 - 2018.05
High School Diploma -
Reservoir High School