Rossmery Rodriguez
Queens,NY
Summary
A Bilingual (Spanish/English) professional with strong problem-solving skills and a proven ability to build lasting customer relationships. Fast learner, dependable, and confident under pressure and unafraid to address issues head-on. And a reliable team player with a proactive mindset and a dedication to doing what it takes to keep clients happy.
Overview
2027
2027
years of professional experience
Work History
Customer Service & Technician
CVS PHARMACY
85-29 126th St, Kew Gardens, NY 11415
2025 - Current
- Assisted customers with product selection, loyalty card signups, photo printing, and returns.
- Handled cleaning tasks and restocking, ensuring store readiness for daily operations.
- Help patients talk to insurance companies, doctors and check their medications out.
- Sign patients up for immunization vaccines.
Special Needs Babysitter
Vaca Family
Queens, NY
2023 - 2025
- Play Games, work on puzzles and read books to young children.
- Maintained a clean and organized environment to ensure the well being of children under care.
- Prepare healthy, age-appropriate snacks and meal.
- Helped children complete homework assignments and school projects.
- Transported children to and from school, medical appointments and extra-curricular activities.
Administrative Intern
Highbridge Advisory Council Family Services
The Bronx, NY
2023 - 2023
- Maintained confidential records and assisted with events and materials prep.
- Assisted on solving conflicts with children.
- Answered phone calls and emails, responding to inquiries or redirecting them to appropriate staff.
- Created and distributed informational flyers, forms, and announcements related to counseling programs and events.
Education
High School Diploma -
Bronx School For Law Government And Justice
244 E 163 St, Bronx Ny, 1045106.2023
Skills
- Customer Service & Communication
- Microsoft Office & Electronic Systems (POS , Kiosks)
- Record Management & Data Entry
- Time Management & Multitasking
- Flexible Schedule & Punctuality
- Team Collaboration & Training
- Problem solving skills
Timeline
Customer Service & Technician
CVS PHARMACY
2025 - Current
Special Needs Babysitter
Vaca Family
2023 - 2025
Administrative Intern
Highbridge Advisory Council Family Services
2023 - 2023
High School Diploma -
Bronx School For Law Government And Justice